Technology companies unite to create Zero Outage Industry Standard Association

Group intends to boost quality of services, employee training, platform quality and security
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Several big names in tech have come together in an attempt to better practices and security across the industry.

Brocade, Cisco, Dell, HDS, HPE, Juniper, NetApp, SAP, SUSE, and T-Systems have all collaborated to create the Zero Outage Industry Standard Association, a group devoted to best practices and security across the IT.

The Zero Outage Industry Standard Association wants to create a shared understanding of quality within the technology sector. The group wants to highlight issues such as slow error response times, platform requirements and employee skillsets.

Richard Nicolas, chief customer office at Dell, explained why the company decided to join the association as a founding member: "Dell focuses on delivering the best technology, service, end-to-end processes, and security to enable industries around the world to conduct business continuously with zero interruption.

“To achieve this, we are a member of the Zero Outage Association, where we focus on eliminating outages while navigating the digital shift, and resiliency in a world of heterogeneous information and communications technology (ICT.)" 

This group will work as partners to ensure its delivery of technology, services, and security are rolled out correctly. However, it’s not just providing better services that have attracted some of these major technology companies.

Jim Tooley, global services and support vice president at Brocade, hopes the group will boost productivity and provide support as the IT sector shifts towards complete digitisation: “As a founding member of the Zero Outage Standard Association, Brocade is excited to be at the start of what will be industry changing. Driving infrastructures that meet the Zero Outage standard will mean greater productivity as we move into the full digitisation of data and help organisations to embrace digital transformation.”

Based in London, members of the Zero Outage Industry Standard Association will publish details of their Zero Outage best practices and industry standards guidelines on the group’s website.

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