ServiceNow is extending it partnership with Microsoft with new integrations in its ServiceNow Security Operations Solution Suite. “Nearly 80 percent of the Fortune 500 rely on ServiceNow’s ‘platform of platforms’,” said Lou Fiorello, VP & GM of Security Products, ServiceNow. “More and more, customers are seeing the value of running security operations processes on the platform, leveraging …
Read More »
ServiceNow has today announced the formation of its new EMEA Advisory Council, an independent body of senior business leaders with deep experience of key industries across Europe, Middle East and Africa. Russell Chambers has joined the Advisory Council. Russell is Senior Advisor with Teneo, Bain Capital and Antin Infrastructure Partners and Independent Non-Executive Director of the LSE …
Read More »
Jigsaw24 is adopting ServiceNow’s Customer Service Management (CSM) platform. David Dudman, Services Director at Jigsaw24, said: “Our move to ServiceNow is a foundation stone for the next stage of our transformation from product reseller to IT service-focused business. This will accelerate new customer acquisition and allows us to deepen our …
Read More »
ServiceNow’s Agent Client Collector (ACC) is a unified agent solution that gives teams the ability to capture and monitor data – as well as meet visibility requirements – across software, hardware, and cloud infrastructure. ACC enables automation of incident resolution and to identify and help prevent service disruptions. For example, …
Read More »
ServiceNow is supporting vaccinations for more than 20 million people with its Now Platform with enhancements to its its Vaccine Administration Management solution. The latest enhancements make it easier for people to schedule vaccination appointments and for providers to manage vaccine inventory. New capabilities offer increased control and visibility over …
Read More »
Avatier Corporation has released Avatier for ServiceNow allowing users to securely connect, provision and audit any identity or app from within ServiceNow’s Now Platform. Avatier is a passwordless offering for Identity Access Management (IAM) with single sign-on (SSO). “Avatier’s Identity Anywhere solution works wherever you use ServiceNow,” said Nelson Cicchitto, …
Read More »
ServiceNow‘s latest Now Platform Quebec release offers expanded native AI capabilities and new low-code app development tools. Creator Workflows feature ServiceNow’s low-code development tools, App Engine and IntegrationHub, which allow businesses to transform old, manual processes into modern, digital workflows at scale. With the Now Platform Quebec release, ServiceNow has introduced new products …
Read More »
ServiceNow is to acquire Element AI, an artificial intelligence (AI) company with deep AI capabilities. Element AI Co-founder and Lead Fellow, Dr. Yoshua Bengio, a winner of the 2018 ACM A.M. Turing Award for his pioneering contributions to modern AI, will serve as a technical advisor for ServiceNow. With this …
Read More »
In our life in the channel September/October issue PCR speaks to digital workflow specialist ServiceNow’s Vice President, Alliances & Channel Ecosystem EMEA, about chapters in his life, life beyond COVID-19 and the importance of good partnerships. Tell us a bit about your role at ServiceNow? I am fortunate enough to …
Read More »
Accenture and ServiceNow have teamed up in a new business group to help clients adopt digital workflows including self-service and remote work programs . “With a move to the cloud, organisations can reimagine their operations, reskill their employees, and become more sustainable. Working together with ServiceNow to automate complex processes …
Read More »
PCR Tech and IT retail, distribution and vendor news