Tag Archives: ServiceNow

ServiceNow to acquire Swarm64 

ServiceNow is to acquire Berlin-based Swarm64, a specialist in database performance and scale. Swarm64 was co-founded in 2013 by CEO Thomas Richter with a team focused on one mission: to accelerate PostgreSQL database performance. Swarm64 offers a combination of the analytical and transactional database capabilities that support large-scale, intelligent workflows and enable best-in-class performance and scalability for our customers. In addition to bringing new database talent to …

Read More »

Wipro launches FieldX on ServiceNow’s Now platform

Wipro Limited’s FieldX launch offers a cloud-based end-to-end digital service lifecycle automation solution built on ServiceNow’s Now Platform. Built as part of the ServiceNow Partner Industry Solution Program, FieldX integrates the customer service and field-service management capabilities of the Now Platform with Wipro’s Internet of Things (IoT) and Augmented Reality …

Read More »

ServiceNow’s adds new solutions to help offices reopen smoothly

 ServiceNow has added updates to its Workplace Service Delivery solution New features of Workplace Service Delivery include: Intelligent and intuitive reservation capabilities in the Workplace Reservation Management application for a consumer-grade reservation experience. With many organizations prioritising workspace hoteling over permanent seats in the new hybrid work environment, employees need to be able to …

Read More »

ServiceNow’s multimillion euro investment in EU services

ServiceNow’s new service delivery developments will allow customers to request to have their EU hosted data always handled exclusively within the EU. This new offering will provide simple solutions to help customers meet their compliance obligations. This is against the backdrop of some of the developments raised by the Schrems …

Read More »

ServiceNow Delivers New Security Integrations with Microsoft

 ServiceNow is extending it partnership with Microsoft with new integrations in its ServiceNow Security Operations Solution Suite. “Nearly 80 percent of the Fortune 500 rely on ServiceNow’s ‘platform of platforms’,” said Lou Fiorello, VP & GM of Security Products, ServiceNow. “More and more, customers are seeing the value of running security operations processes on the platform, leveraging …

Read More »

ServiceNow welcomes Russell Chambers to its newly created EMEA Advisory Council

 ServiceNow has today announced the formation of its new EMEA Advisory Council, an independent body of senior business leaders with deep experience of key industries across Europe, Middle East and Africa. Russell Chambers has joined the Advisory Council. Russell is Senior Advisor with Teneo, Bain Capital and Antin Infrastructure Partners and Independent Non-Executive Director of the LSE …

Read More »

Jigsaw24 accelerates growth plans with ServiceNow

Jigsaw24 is adopting ServiceNow’s Customer Service Management (CSM) platform. David Dudman, Services Director at Jigsaw24, said: “Our move to ServiceNow is a foundation stone for the next stage of our transformation from product reseller to IT service-focused business. This will accelerate new customer acquisition and allows us to deepen our …

Read More »

ServiceNow delivers new unified agent solution

ServiceNow’s Agent Client Collector (ACC) is a unified agent solution that gives teams the ability to capture and monitor data – as well as meet visibility requirements – across software, hardware, and cloud infrastructure.  ACC enables automation of incident resolution and to identify and help prevent service disruptions. For example, …

Read More »

ServiceNow supports COVID-19 vaccinations with administration management solution

ServiceNow is supporting vaccinations for more than 20 million people with its Now Platform with enhancements to its its Vaccine Administration Management solution. The latest enhancements make it easier for people to schedule vaccination appointments and for providers to manage vaccine inventory. New capabilities offer increased control and visibility over …

Read More »

Avatier for ServiceNow brings unified identity management to the Now Platform

Avatier Corporation has released Avatier for ServiceNow allowing users to securely connect, provision and audit any identity or app from within ServiceNow’s Now Platform. Avatier is a passwordless offering for Identity Access Management (IAM) with single sign-on (SSO). “Avatier’s Identity Anywhere solution works wherever you use ServiceNow,” said Nelson Cicchitto, …

Read More »