Tag Archives: ServiceNow

Lloyds Banking Group partners with ServiceNow’s NextGen on skills development

 ServiceNow is working with Lloyds Banking Group as part of its NextGen Professionals Program. NextGen addresses the talent shortages currently faced by companies and helps participants carve a path towards long-term employment from communities that are typically excluded from the workforce. Supported by customers and partner companies like Lloyds Banking …

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Latest ServiceNow Platform Release Offers Expanded Hyperautomation Tools

ServiceNow’s latest Now Platform San Diego release offers an upgraded, more modern visual design and new Robotic Process Automation (RPA) capabilities with hyperautomation.  “With our Now Platform San Diego release, we are unlocking the potential of hyperautomation,” said Chirantan “CJ” Desai, chief operating officer at ServiceNow. With 25 purpose-built workspaces that …

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NTT partners with ServiceNow to boost private 5G implementation

NTT Ltd. is partnering with ServiceNow on a 5G AI-enabled end-to-end workflow automation platform. “Digitising workflows is a pre-requisite to any digital transformation journey,” said Shahid Ahmed, Group EVP of New Ventures and Innovation at NTT Ltd. “By combining the simplicity, control, and security of NTT’s P5G Platform with the …

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PCR FEBRUARY ISSUE OUT NOW! Independent Retailer Special Focus

In the latest February issue of PCR we have a special focus on Independent Retailers. It goes without saying that the retail market has gone into a complete spin these past few years following the pandemic, with many major high-street brands falling victim to the effects of the lockdowns. Included …

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ServiceNow teams up with Asda to improve shopping experience

ServiceNow is teaming up with Asda to improve its colleague and customer experience. The ServiceNow Now Platform will become the central place for Asda’s 140,000-strong workforce, including store and office-based colleagues, to process queries, raise questions, and retrieve information. Colleagues can speed up the resolution of requests and enhance their …

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ServiceNow and Qualtrics partner on delivering personalised and scale service experiences

 ServiceNow and Qualtrics are working in partnership to deliver personalised service experiences for end users. The partnership will combine ServiceNow’s digital workflows with Qualtrics’ experience management technology. “What it means to truly know your customer has changed. Organisations need to deliver empathy at mass scale in every interaction to retain …

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ServiceNow acquires DotWalk

ServiceNow has acquired DotWalk, which automates upgrades and testing of ServiceNow applications. The two companies will combine forces to map business processes and workflows on the Now Platform to identify the tests needed for application changes. DotWalk’s artificial intelligence (AI)-powered regression testing deciphers the optimal number of tests and steps to …

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ServiceNow acquires Gekkobrain 

ServiceNow has acquired Denmark-based Gekkobrain to help customers modernise their systems of record. Gekkobrain’s team brings deep understanding of enterprise resource planning (ERP) system customisations. The team developed the ability to identify and understand custom code and business processes that should be modernised, enabling faster migrations, more delightful experiences and …

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ServiceNow Introduces New Integrated ESG Solution

 ServiceNow’s new, integrated ESG solution powered by the Now Platform helps companies activate ESG strategies, programs, and initiatives – from enhancing diversity and inclusion and reducing carbon emissions to enabling business resilience – across the enterprise. ServiceNow’s ESG solution combines the power of the Now Platform, new and existing products, and ServiceNow’s …

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Puppet integrates with ServiceNow

Puppet, the industry standard for infrastructure automation is now a member of the ServiceNow Partner Program; it has also joined the ServiceNow Service Graph Connector Program by integrating its flagship product, Puppet Enterprise, with Service Graph. The Service Graph Connector for Puppet integration helps ServiceNow customers quickly, easily, and reliably …

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