Tag Archives: Serviceaide

Serviceaide acquires Enterprise Service Management specialist, Wendia

Serviceaide, Inc., has acquired Wendia, worldwide provider of enterprise service management solutions. A specialist and pioneer in AI-powered service management, Serviceaide offers enterprises around the world the Luma Digital Service Management Suite.  Luma includes a Virtual Agent, an intelligent chatbot and service automation platform that uses artificial intelligence, machine learning …

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Serviceaide acquires Wendia, specialist in enterprise service management

Serviceaide, Inc., has acquired Wendia, provider of proven and robust enterprise service management solutions to organisations worldwide. Specialising in AI-powered service management, Serviceaide offers enterprises around the world the Luma Digital Service Management Suite. Luma includes a Virtual Agent, a breakthrough intelligent chatbot and service automation platform that leverages artificial …

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Serviceaide’s launch of Luma 2.5 knowledge-centred virtual agent streamlines enerprise service & support

Serviceaide Inc.’s release of Luma 2.5 offers virtual service and support agent access to enterprise knowledge and automated services. Luma Knowledge is part of Luma Virtual Agent 2.5.  For larger corporations that need a federated approach to knowledge, Serviceaide offers the Luma Enterprise Knowledge Hub, a self-learning, knowledge-centered service that …

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