Tag Archives: Returns

James Newman, Senior Accounts Executive, GreyOrange discuses how AI and robotics technology can aid the returns process for retailers. Black Friday and Cyber Monday marked the beginning of the festive retail season which set off weeks of deals and discounts, continuing through to the January sales. Retailers offer huge discounts throughout December and January, in-store and online, while customers …

As more retailers consider banning serial product returners, some experts are warning that it could end up doing more harm than good.

“As returns increase, so too does the industry’s need to adapt, protect itself and strategise to overcome this challenge,” says B-Stock’s Ben Whitaker.