Tag Archives: Retail

Retail cost of data breaches among the fastest growing in all sectors

NordVPN Teams and NordVPN have released data showing the average cost of a data breach in the retail industry is $2.01 million — the third fastest-rising figure in all sectors. The shift to e-commerce and a 16.5% increase in sales last year have presented more cyberattack opportunities. In recent years, …

Read More »

Reopening retail safely with smart technology

Matthew Margetts, Director of Sales and Marketing at Smarter Technologies. discusses how facilities managers, business owners and retail management can safely reopen their premises on April 12th, with the assistance of smart technology. Under plans set out by the Prime Minister, UK shops, hairdressers, gyms and outdoor hospitality and other …

Read More »

Pandemic payments have upgraded transactions and retail experiences forever

Animesh Chowdhury, Founder and CTO of Goodtill by SumUp considers how the pandemic has helped businesses evolve their payment transactions for the better. Payments have changed immeasurably since the pandemic first took over last year. It was only as recently as 2019 that retailers, large and small, were still hesitating …

Read More »

Preparing for retail re-opening: Be ready and waiting

Andrew Busby, CEO of Retail Reflections advises on what retailers should be considering or putting into place as the current lockdown restrictions finally begin to ease  They haven’t seen a customer for months, and if reports are to be believed, it’s likely that other, unwanted visitors have likely moved in. …

Read More »

Stop guessing – Just ask. What online must learn from the in store experience 

Russell Loarridge, Director, ReachFive insists it is time for retailers to bring back the joy in shopping and that means rethinking the online customer experience. The technology exists to move online retail closer to the high street experience, such as customer identity and access management; content platforms; recommendation engines. The technology …

Read More »

Mark your calendars: Date confirmed for the PCR Awards 2021!

Following the latest government announcement outlining the roadmap for exiting lockdown, we are excited to confirm the date for this year’s PCR Awards. Professionals from across the UK PC & Tech sector are invited to join us to celebrate the very best in the business in the heart of London …

Read More »

Partner ecosystem is at the heart of eCommerce evolution  

Alison Williams, Business Development Director at Amplience talks to PCR about its partner networks and the importance of streamlining your ecommerce platform at a time when retailers can really make a difference.  The past year has been both a blessing and a curse for eCommerce. Retailers and brands have had …

Read More »

Retail industry lags behind in customer experience strategy

NTT Ltd., has released its Retail Guide to the Global Customer Experience Benchmarking Report which shows that the retail sector is particularly lagging behind in customer experience (CX) compared with the all industry benchmark. However, retailers have the ambition to improve their CX strategies and recognise that organisational change is essential to make improvements. …

Read More »

Navori Labs releaes AI marketing analytics software

AI-driven marketing analytics software from Navori Labs has been designed to improve the customer experience. Aquaji  counts unique visitors and gathers demographic data, length of stay, wait time and attention span KPIs over segmented time slots to help understand consumer habits and profiles. The Aquaji launch follows three years of …

Read More »

Gekko launches new digital merchandising e-commerce service 

 A new Digital Merchandising E-Commerce Solution has been launched by Gekko.  Following a successful trial, this latest E-Commerce Solution  will assist for brands in boosting their visibility and effectiveness within third party sites.   The new service is designed to ensure channel marketing teams can have a fully consistent digital experience …

Read More »