Tag Archives: Retail Analysis

How hybrid retail is the future of sustainable shopping

Naomi Palmer, Digital Director at Storey focuses in on hybrid retail and how it is impacting the future of sustainable shopping. The pandemic has transformed the nature of work – with more employees working from home than ever before – but it has also changed the face of retail. Consumers …

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From reactive to revolutionary: The top five trends powering CX transformation in 2022

Richard Farrell, CIO at Netcall explains how businesses do not necessarily need to turn back on previous pandemic-driven investments, but instead should consider leveraging and developing CX technologies to reinvent and reinforce the customer and employee experience. 2021 was another year of epic firefighting in which customer experience (CX) innovation …

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What it takes to thrive in a multichannel eCommerce sales world

Alan Chester, VP of eCommerce at Luzern explores how to be successful in a multichannel sales world. Fueled by the pandemic, changes in shopping behaviour have touched virtually every corner of the globe. In fact, the UK is experiencing the fastest eCommerce growth rate in the past decade. With up …

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PCR FEBRUARY ISSUE OUT NOW! Independent Retailer Special Focus

In the latest February issue of PCR we have a special focus on Independent Retailers. It goes without saying that the retail market has gone into a complete spin these past few years following the pandemic, with many major high-street brands falling victim to the effects of the lockdowns. Included …

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Power of the Brand Ambassador

James Smith, Brand Experience Director at Retail Marketing Group explores the next steps in digital consumerism. As the eCommerce industry continues to grow exponentially in a post-pandemic world, it is clear that businesses need to adapt to a more digital-savvy consumer. To be able to do this, businesses must meet …

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PCR November retail analysis: Shoppers Are Flocking to a New Digital ‘Hood. What Does This Mean For Retail?

Derek O’Carroll, CEO of Brightpearl explores a trend that every retail business needs to get on board with – and fast – because in the digital neighbourhoods of the future, people will ‘show up’ to online stores as an event; not only to browse and buy goods, but also to …

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The Future of Fulfilment- The darkstore

Roger Sowerbutts, SVP of Product and Marketing, Go Instore considers the changing landscape of ecommerce and the role of the darkstore Retail as we knew and loved it has altered dramatically and been replaced by a landscape shaped by changed consumer behaviours and a demand for different shopping options for …

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PCR September retail analysis: eCommerce The click culture

Cas Paton, Founder and CEO of OnBuy.com talks to Michelle Winny, Editor of PCR about how shopping trends have evolved following the pandemic and the way we have embraced eCommerce as part of everyday life. It’s almost impossible to ignore the importance of online shopping today – eCommerce has become …

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PCR July/August issue Retail Analysis: Automation in fulfilment – what’s the fuss?

John Seidl, Retail Consulting Partner at GreyOrange looks at the impact the pandemic has had on the ecommerce supply chain and ways to handle the surge in online shopping. Retail fulfilment networks weren’t prepared for the chaos generated by the pandemic. They had all sorts of inventory stuck inside bricks-and-mortar …

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Making retail sustainable by taking it virtual

Lysa Campbell, CEO at Retail Marketing Group explores how online retailers can look to maximise content and user interaction, enhanced by virtual reality. The last year has seen retail take a big hit, with companies finding new and innovative ways to cater to consumer needs. The Internet has been the …

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