Tag Archives: remote access

Zoom’s omnichannel contact centre solution enhances video-optimised interactions

Zoom Video Communications, Inc.’s new omnichannel contact centre solution is optimised for video.   Zoom Contact Center will have over 100 agent, supervisor, and contact centre administrator features at launch. Future investments will include additional channels, CRM and workforce management integrations, and AI/ML to optimize agent productivity. At launch, Zoom …

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Brigantia partners with Awingu to bring secure remote workspace to UK

Brigantia is partnering with Belgium-based Awingu to offer its secure remote workspace to clients in the UK.  Awingu eliminates the need for a VPN enabling users to work securely from any location and any device – with no need to change anything in the applications, or install anything on the …

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BT Wholesale launches broadband solutions for small business customers 

 BT Wholesale has released WHC Express and Broadband One for small businesses, with access to a digital phone line, powered by ultrafast full-fibre broadband speeds to stay connected anytime, anywhere.   Designed for businesses with 1 – 10 employees, WHC Express provides the ultimate flexibility for users to make and receive calls on …

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Who’s watching you? Reincubate explores the risks of webcams and video calls 

With the rapid rise in remote working, more of us than ever before are taking video calls from the privacy of our own homes. Sometimes these even take place in our bedrooms– the same rooms where we lounge around in our pyjamas, sleep and even change our clothes. But just …

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Netgear adds new small business WiFi 6 access point

NETGEAR, Inc.’s new WAX204 WiFi 6 Access Point is ideally suited for small single-site locations as it is designed for customers who do not require remote management yet need a simple local management solution with an intuitive user interface. The products include Desktop WiFi Access Points in WiFi 5 and WiFi …

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NETGEAR’s secure router with site-to-site VPN and easy remote management makes mobility much easier

NETGEAR’s newly released Insight Managed Business Router (BR200), enables small businesses or remote and branch office (ROBO) installations to offer secure access to an office intranet through a secure site-2-site Virtual Private Network (IPSec VPN). For remote workers access to company network resources in an easy and secure way is essential. …

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Barracuda adds new personal remote access functionality to CloudGen WAN

Barracuda’s CloudGen WAN solution has been updated and now includes personal remote access functionality. This allows users to connect directly to CloudGen WAN gateways that run inside Microsoft Azure Virtual Hubs. “As we move our workloads to Microsoft Azure, we need to efficiently connect our sites to the cloud and …

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