Tag Archives: omnichannel

Marks and Spencer partners with Go Instore and Appointedd partnership

Go Instore is partnering with Appointedd and Marks and Spencer to launch M&S Video Expert, a live-video service designed to recreate renowned, outstanding in-store services for online customers. The M&S Video Expert service, powered by Go Instore, enables staff from beauty and furniture departments to connect to customers shopping from home, offering convenience …

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Desigual teams up with MishiPay on mobile self-checkout shopping experience in physical stores

Fashion retailer, Desigual is deploying MishiPay in stores in Barcelona and Madrid. MishiPay is a mobile self- technology for shopping in physical shops and transferring the immediacy of the online experience to the real world. The technology enables shoppers to scan the barcode of products and pay via their mobile …

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Customer Experience & Profitability: It’s not a balancing act – have both!

Rob Shaw, MD EMEA at Fluent Commerce discusses how Omnichannel vendors must act now to streamline their physical and digital user experience to encourage customers back in stores or face loosing out Omnichannel fulfillment has increased rapidly in the UK as retailers respond to the massive shifts in both consumer …

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Crossing the omni-channel: Why retailers need to think outside the box to ensure their survival

Throughout March, UK retail sales decreased by 1.1% compared to the same period in 2018. That’s according to the BRC – KPMG Retail Sales Monitor for the month, which also showed that over the three months to March, in-store sales of non-food items declined 1.5% on a total basis and …

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