Black Friday is one of the retail sector’s busiest days. With the UK expected to spend £8.71 billion over the 2022 Black Friday weekend, it is pivotal that retailers are able to make the most of heightened demand as the curtain raises for the festive shopping period. Compared to previous …
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PCR speak with Samsung’s Business Development Manager, Henrik Hansen, about the modern-day retail experience and the display trends of tomorrow. Now with the rise of footfall to physical stores nearly returning to somewhere near to pre pandemic levels. It’s high time that retailers take steps to ensure the retail experience …
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Mercaux is partnering with Fluent Commerce. As a result of the combination of Fluent Order Management, Mercaux is able to surface near real-time omnichannel inventory and offer flexible fulfilment options to store associates and customers in-store using their assisted selling and self-service digital experience solutions. As fellow members of the …
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The pandemic drove a stark shift in consumer behaviour, with the near-ubiquity of online leading to a popularity surge in a range of new customer service communications channels. According to TelcoSwitch, now is the time for businesses to overhaul their omnichannel capabilities, or risk being left behind. Research suggests that the average …
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Nedap’s launch of its iD Cloud Loss Prevention, a cloud-based RFID solution enables retailers to detect, quantify and prevent losses. iD Cloud Loss Prevention enables retailers and brands to track every unique item at critical areas in their stores, like at the point-of-sale or the store entrance and exit with …
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Oscar van den Broek, Managing Director at Nedap Retail discusses the role of RFID in the retail supply chain and its use case towards sustainability. Retailers have historically prioritised building efficient supply chains to meet increasing customer expectations of on-demand, convenient fulfillment. However, the environmental impact of these demands such …
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Nedap has been selected by Spanish retail giant Tendam to help drive its own sustainability initiatives. The platform will be deployed in 1,222 stores throughout Europe, Russia, and Mexico. Tendam, known from brands such as Women’secret, Springfield, and Cortefiel among others, has a strong omnichannel focus and wants to become …
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Go Instore is partnering with Appointedd and Marks and Spencer to launch M&S Video Expert, a live-video service designed to recreate renowned, outstanding in-store services for online customers. The M&S Video Expert service, powered by Go Instore, enables staff from beauty and furniture departments to connect to customers shopping from home, offering convenience …
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Fashion retailer, Desigual is deploying MishiPay in stores in Barcelona and Madrid. MishiPay is a mobile self- technology for shopping in physical shops and transferring the immediacy of the online experience to the real world. The technology enables shoppers to scan the barcode of products and pay via their mobile …
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Rob Shaw, MD EMEA at Fluent Commerce discusses how Omnichannel vendors must act now to streamline their physical and digital user experience to encourage customers back in stores or face loosing out Omnichannel fulfillment has increased rapidly in the UK as retailers respond to the massive shifts in both consumer …
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