Tag Archives: NTT

CX technology struggles to satisfy many, finds NTT’s latest CX research

 NTT Ltd. has released the 2021 edition of the Global Customer Experience Benchmarking Report (GCXBR), an annual survey assessing the global state of play for CX. This year, NTT interviewed 1,359 professionals across 34 global markets and 14 different sectors. For the first time, the research also included a voice …

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NTT launches private 5G network-as-a-service platform

NTT has launched a private LTE/5G Network-as-a-Service platform. NTT appointed Shahid Ahmed as EVP of New Ventures and Innovation to pioneer the Private 5G service portfolio, drive digital transformation outcomes for clients, and deepen ecosystem collaboration. Shahid brings over 25 years of technology experience focused on business transformation, including key …

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90.4% of UK and Ireland businesses see cloud as critical to meeting immediate business needs 

 NTT Ltd. has released its 2021 Hybrid Cloud Report, which highlights the critical need for business agility, and the role hybrid cloud has had on helping businesses achieve this. The report, which conducted research with 950 decision-makers in 13 countries across five regions (115 respondents in UK & Ireland), highlighted the increasing reliance on technology and found that in the UK & …

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NTT triples UK data centre footprint with opening of new London data centre

NTT Ltd. has opened London 1 Data Centre in Dagenham, East London. The new location will more than triple NTT’s data centre footprint in the UK and makes it the third largest data centre company globally. NTT also expects 100 people with technical and operational skills will be employed at …

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86.4% of UK&I businesses prioritise employee empowerment in their future workplace strategy

 NTT Ltd. has released its 2020 Intelligent Workplace Report ‘Shaping Employee Experiences for a World Transformed’, which highlights that the pandemic has put employee wellbeing at the forefront of the business agenda. Almost four-fifths (77.6%) of UK&I-based organisations agree that home-working during the pandemic has been challenging for employees. Connectivity and workspace …

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NTT Ltd. accelerates secure by design solutions

NTT Ltd.  is expanding its existing security services portfolio and reference architectures with Cisco, to provide enhanced secure networking to organisations around the world. During the global pandemic and now into the expected recovery phase, organisations need to move quickly to ensure their infrastructure, which was designed to support one …

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Terry Bebbington joins NTT as security division SVP for strategy

 NTT Ltd. has appointed Terry Bebbington, formerly with Gartner, as SVP Strategy for NTT Ltd.’s Security division. In his new role, reporting to Security division CEO Matt Gyde, Bebbington will work closely with the leadership team to create value for clients, helping define and develop its security strategy and the associated Secure by Design services …

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