Tag Archives: hybrid workforce

Zoom Announces Next Evolution of Global Partner Program

Zoom Video Communications, Inc.’s newly launched Zoom Up Partner Program offers the resale of Zoom Phone with Zoom calling plans for qualified partners in select countries. Key benefits include: Launch of Zoom Phone with Native Capabilities: Enables qualified partners in select countries to sell the full suite of Zoom Phone …

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Head in the Cloud: Why it’s time for businesses to come down to earth

Jesse Stockall, Chief Architect at Snow Software explores the common myths and misconceptions surrounding cloud deployment and the steps that businesses and IT leaders must take in order to reap success from the cloud. Amidst the widescale transition to hybrid working, the cloud proved its worth, with the flexibility and …

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Lenovo’s launches new products to support mobile workforce

Lenovo’s new ThinkPad X13s, developed in collaboration with Qualcomm Technologies, Inc., and Microsoft, boasts a premium Snapdragon 8cx Gen 3 compute platform, running up to Windows 11 Pro. The ultra-slim, ultra-light fan-less design delivers silent always-on, always-connected PC experiences in addition to multi-day battery life rated up to 28 hours, …

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Zoom’s omnichannel contact centre solution enhances video-optimised interactions

Zoom Video Communications, Inc.’s new omnichannel contact centre solution is optimised for video.   Zoom Contact Center will have over 100 agent, supervisor, and contact centre administrator features at launch. Future investments will include additional channels, CRM and workforce management integrations, and AI/ML to optimize agent productivity. At launch, Zoom …

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Brigantia partners with Awingu to bring secure remote workspace to UK

Brigantia is partnering with Belgium-based Awingu to offer its secure remote workspace to clients in the UK.  Awingu eliminates the need for a VPN enabling users to work securely from any location and any device – with no need to change anything in the applications, or install anything on the …

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Zoom’s Phil Perry on leading the Remote/Hybrid Workforce

Zoom’s Head of UK&I, Phil Perry talks to Michelle Winny, Editor of PCR about taking the remote/hybrid workforce experience to the next level and the company’s current and future plans to transcend this space. Following on from our Dec-Jan issue focusing on the Remote/Hybrid workforce, Zoom’s Head of UK&I, Phil …

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PCR FEBRUARY ISSUE OUT NOW! Independent Retailer Special Focus

In the latest February issue of PCR we have a special focus on Independent Retailers. It goes without saying that the retail market has gone into a complete spin these past few years following the pandemic, with many major high-street brands falling victim to the effects of the lockdowns. Included …

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Bringing more flexibility to hybrid work

Service Now’s Blake McConnell explores the next steps in facilitating the hybrid workforce. Amid a worldwide surge in COVID-19 cases, many businesses are postponing their return-to-workplace plans once again. As we kick off 2022, for many, a hybrid workplace may be the best solution. Organisations have embraced digital transformation to enable employee …

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Customers. Covid. Connection: Key to surviving the pandemic

Trevor Evans at Consenna focuses on the challenges the channel faced in the shift to remote/hybrid working and the need to strike the right balance to address customer needs. Customers. Covid. Connection. Every team, every leader and every quota-chasing salesperson will have mentioned those three words in the same sentence …

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PCR DECEMBER/JANUARY 22 ISSUE OUT NOW! REMOTE/HYBRID WORKFORCE SPECIAL

In PCR’s December/January issue we have a special focus on the Remote/Hybrid Workforce. For many of us the newfound remote/hybrid work life may seem like the ideal solution for balancing both your professional and home life. But for many organisations the sudden shift has been a complete culture shock. But …

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