Tag Archives: Ecommerce

Richpanel raises funding to eliminate ecommerce customer service tickets

Richpanel has raised funding to eliminate customer service tickets with an “Amazon-like” customer account section. Founded in January 2019 and headquartered in both India and the US, Richpanel was created with the purpose of helping ecommerce companies scale business without hiring more agents. The platform allows merchants to design an …

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3 Cybersecurity threats: How to make sure hackers don’t destroy your profits on Cyber Monday

E-commerce holiday sales are expected to generate between $182 billion and $196 billion this season — a year-over-year increase of 25% to 35%, according to Deloitte’s annual forecast. According to the Global Information Security Survey by Ernst and Young, customer information is the most valuable type of data for most attackers. The threat to cybersecurity …

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Zoho partners with Tata Consultancy Services

Zoho is partnering with Tata Consultancy Services (TCS) to provide Customer Relationship Management, IT Service Management and e-Commerce solutions to solve problems for large businesses.  Zoho’s portfolio of more than 45 applications is built on one technology stack so that services including AI, unified search, powerful analytics, and many others …

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2020 year of the eCommerce boom

Cas Paton at OnBuy discusses the unmitigated explosion in online sales over the past year and how this has cast the future of Internet shopping. While everyone expected that eCommerce would continue to be a growing market when we were all first going into 2020, nobody could have predicted just …

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iuzeit adds new product categories to its ecommerce platform to address COVID-19 consumer needs

iuzeit has announced new product categories in its global ecommerce discovery and research platform to address pressing consumer needs during the COVID-19 pandemic. Previously specialising in streamlining the consumer journey for consumer electronics, iuzeit has significantly expanded its product scope by adding more than 30 different product categories to the …

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78% of UK ecommerce platforms are not fully prepared for Brexit

According to a new report from Greenlight Commerce, UK businesses are struggling to prepare their ecommerce platforms for Britain’s departure from the European Union. The study, which questioned 200 UK-based ecommerce decision-makers from Business-to-Business (B2B) and Direct-to-Consumer (D2C) brands, found that 78% of decision makers don’t believe their organisation’s ecommerce …

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5 cybersecurity tips for businesses during Amazon Prime Day

Karl Barton, Senior Director of International Channels and Alliances at SecureAuth, offers up some top tips for safeguarding businesses during online sales. In the age of digital transformation, more and more consumers are turning to ecommerce retailers for the convenience of shopping from anywhere, at any time, from different devices, …

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