Tag Archives: Ecommerce

Retail cost of data breaches among the fastest growing in all sectors

NordVPN Teams and NordVPN have released data showing the average cost of a data breach in the retail industry is $2.01 million — the third fastest-rising figure in all sectors. The shift to e-commerce and a 16.5% increase in sales last year have presented more cyberattack opportunities. In recent years, …

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Linnwork’s Buy on Google integration for Google direct shopping experience

Linnworks is integrating with Buy on Google, a checkout experience that allows shoppers to purchase products directly from retailers on Google. Buy on Google is a commission-free sales channel, enabling brands to expand the reach of existing product lines and find new audiences for best-selling items. Buy on Google is available …

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Stop guessing – Just ask. What online must learn from the in store experience 

Russell Loarridge, Director, ReachFive insists it is time for retailers to bring back the joy in shopping and that means rethinking the online customer experience. The technology exists to move online retail closer to the high street experience, such as customer identity and access management; content platforms; recommendation engines. The technology …

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Tech Data speeds and simplifies CISCO quotations with 1Source

Tech Data’s launch of its Cisco 1Source offers an online self-service portal within its InTouch ecommerce platform that simplifies estimate and deal registration on the Cisco Commerce Workspace (CCW) system. The platform is fully integrated with CCW, as soon as the data is available on the Cisco platform, it is also …

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Partner ecosystem is at the heart of eCommerce evolution  

Alison Williams, Business Development Director at Amplience talks to PCR about its partner networks and the importance of streamlining your ecommerce platform at a time when retailers can really make a difference.  The past year has been both a blessing and a curse for eCommerce. Retailers and brands have had …

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RMG and LG collaboration delivers advanced product demo platform

Retail Marketing Group (RMG) is working with LG.COM on a virtual demo web tool for online product demonstrations, where users will be able to receive advice and live demonstrations. Working in partnership they developed a new live, virtual demo environment: the LG Broadcast Room. This newly created studio space, with …

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Richpanel raises funding to eliminate ecommerce customer service tickets

Richpanel has raised funding to eliminate customer service tickets with an “Amazon-like” customer account section. Founded in January 2019 and headquartered in both India and the US, Richpanel was created with the purpose of helping ecommerce companies scale business without hiring more agents. The platform allows merchants to design an …

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3 Cybersecurity threats: How to make sure hackers don’t destroy your profits on Cyber Monday

E-commerce holiday sales are expected to generate between $182 billion and $196 billion this season — a year-over-year increase of 25% to 35%, according to Deloitte’s annual forecast. According to the Global Information Security Survey by Ernst and Young, customer information is the most valuable type of data for most attackers. The threat to cybersecurity …

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Zoho partners with Tata Consultancy Services

Zoho is partnering with Tata Consultancy Services (TCS) to provide Customer Relationship Management, IT Service Management and e-Commerce solutions to solve problems for large businesses.  Zoho’s portfolio of more than 45 applications is built on one technology stack so that services including AI, unified search, powerful analytics, and many others …

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2020 year of the eCommerce boom

Cas Paton at OnBuy discusses the unmitigated explosion in online sales over the past year and how this has cast the future of Internet shopping. While everyone expected that eCommerce would continue to be a growing market when we were all first going into 2020, nobody could have predicted just …

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