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Tag Archives: Dixons Carphone

Dixons Carphone handed £29.1m fine for “mis-selling” geek Squad service

Dixons Carphone has been given a £29.1 million fine for training staff in “spin selling”. Handed to the retail giant by the Financial Conduct Authority (FCA), the fine relates to the mis-selling of its geek Squad services. The ‘Geek Squad’ is a mobile phone insurance and technical support service, but …

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