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Tag Archives: Dixons Carphone

Dixons Carphone handed £29.1m fine for “mis-selling” geek Squad service

Dixons Carphone has been given a £29.1 million fine for training staff in “spin selling”. Handed to the retail giant by the Financial Conduct Authority (FCA), the fine relates to the mis-selling of its geek Squad services. The ‘Geek Squad’ is a mobile phone insurance and technical support service, but …

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Mixed results for Dixons Carphone as gaming sales rise but mobile falls over Christmas

Dixons Carphone has released its trading update for the 10 weeks ended 5th January, revealing a like-for-like sales increase of 1%. The retail group saw the most success in its UK electricals operation, especially when it came to gaming products, which were up 60% year-on-year. It also saw online growth …

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“There is uncertainty facing any business serving the UK consumer,” says Dixons Carphone as it reports £440m loss

Dixons Carphone has today unveiled its interim results for the 26 weeks ended 27th October 2018, reporting a £440 million loss during the first half of the year. The national retailer, which also owns Currys PC World, said that despite the loss, the company’s underlying sales improved. During its statement, …

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Dixons Carphone appoints Eileen Burbidge as a Non-Executive Director

Dixons Carphone has appointed Eileen Burbidge MBE as an independent non-executive director of the Board and a member of the Audit Committee. Burbidge is a partner at Passion Capital, one of Europe’s leading early stage technology venture capital firms with a significant focus on digital propositions. Since co-founding Passion Capital …

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Dixons Carphone data breach actually hit 10 million customers

Dixons Carphone has revealed that a data breach in June 2017 has affected almost 9 million more people than it first thought. On 13 June 2018, following a review of its systems security, the Carphone Warehouse and Currys PC World owner announced that it had found unauthorised access in the …

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Are we in the middle of a retail apocalypse?

Is this the death of the high street, or just an awkward phase of transition? Jonathan Easton sums up recent events in the retail space and asks whether this shot in the arm is just what the industry needs. There is no brief and witty way the succinctly intro this …

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More changes at Dixons Carphone as UK & Ireland CEO steps down

The shake up at Dixons Carphone has taken another turn as Katie Bickerstaffe, UK and Ireland CEO, announces her departure. Bickerstaffe has confirmed that she will be leaving the company in order to take up the Chief Executive Designate position at energy supplier SSE and Innogy SE. It is the …

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Dixons Carphone snaps up Halfords’ CFO to be group finance director

Dixons Carphone has snapped up Halfords’ Chief Financial Officer as the retailer continues to shake things up at the top. Jonny Mason will assume the position of group finance director when he starts life at Dixons Carphone. It is the latest shake up at the top of Dixons Carphone following …

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Maplin unlikely to be bailed out as administrator makes more redundancies

PwC has laid off some 57 more staff from Maplin’s headquarters in London while nine more staff have been let go in Rotherham. The retailer’s chances of securing a third-party buyer are now extremely slim, with stores reportedly in danger of being closed before the Easter weekend. In total some …

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How to make retail great again

Traditional retail is on its knees. Whichever way you spin it, brick-and-mortar and big box retailers are falling by the wayside at an alarming rate, and have been doing so for the best part of a decade. Maplin’s demise is just the latest household name to take its place in …

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