Tag Archives: Brightpearl

Derek O’Carroll, CEO, Brightpearl discusses the impact lockdown could have on online shopping during the festive period – and why some families may not be getting their Christmas gifts on time.  The BRC is warning that “Retailers face a nightmare before Christmas” after the new lockdown news. With Black Friday and Christmas shoppers being effectively pushed online during the …

In-depth research conducted with the leaders of 500 of the UK’s most influential retailers has revealed what technologies will be at the forefront of retail strategies for the year ahead. The new study by Brightpearl set out to reveal what types of software retailers are set to invest in next year …

More than half of UK retailers have made NO preparations for a second wave of Covid-19, according to a new Brightpearl survey. Only 56% of retailers said their business could survive the devastating impact of a second wave in the autumn or winter with widespread lockdowns returning. A fifth of …

We’re all familiar with the saying “there’s no such thing as bad publicity”. While the idea that, whether positive or negative, no publicity can do harm might ring true in certain industries or with certain brands, when it comes to the retail channel, having consumers on-side is essential. However, in …

Almost a third of British shoppers have left a negative review online, with nearly seven in 10 having done so in the last year, according to a new report from Brightpearl. The survey, which spoke to 2,000 Brits, found that 76% of those surveyed will also share a negative retail …

Derek O’Carroll, CEO of Brightpearl, looks at why brands must work harder than ever before to attract buyers and to encourage repeat purchases, particularly from the younger demographic. We now exist in a world where technological innovation is empowering customers to expect more from the brands they deal with, to …

As more retailers consider banning serial product returners, some experts are warning that it could end up doing more harm than good.

The new Warehouse Management System aims to help businesses adapt to the shifting, consumer-led retail environment.

Helfgott will focus on product innovation, building consumer and brand loyalty, and strategic operational growth.

Returns stand to cost retailers £180 billion in the coming years