Everyone that works within the retail channel is in agreement that customer satisfaction is crucial when it comes to standing out from the crowd. And in a world where consumers are looking towards the fast turnaround times of ecommerce giants as the basic standard when it comes to package deliveries, …
Read More »B-Stock urges retailers to utilise technology to improve the cost of soaring returns
“One way to survive the strain, is for online retailers to incorporate technology-based programmes to efficiently move and sell merchandise that was previously slated for liquidation.”
Read More »Return to Sender: The problem with banning serial returners
As more retailers consider banning serial product returners, some experts are warning that it could end up doing more harm than good.
Read More »B-Stock: ‘Retailers need to think seriously about the return value in consumer electronics’
“As returns increase, so too does the industry’s need to adapt, protect itself and strategise to overcome this challenge,” says B-Stock’s Ben Whitaker.
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