Westcoast has become a certified Services Contract Specialist for HP.
The distributor’s credentials as a Services Contract Specialist means the company can provide better opportunities for customers and resellers alike.
The enhanced services now offered by Westcoast’s team of business development managers include joint business planning, training, vendor engagement advice, end user support, regular visits, and a two-hour quote turnaround time in most circumstances.
Contracted Services can simplify many of the tasks, which come with managing IT, whilst giving customers a sense of financial and operational security.
For example, HP SCS can provide information that can improve asset management, including IT support budgeting and equipment life cycle management. Customers are charged on a basis of requirement, and the coverage is flexible, so fiscal resources can be maximised.