Western Digital has introduced its new WD Care packages that can be issued as an add-on sale by retailers and resellers – WD Care Extended and WD Care Express.
Tailor made for WD customers, the Extended care package allows customers to add an additional year to the standard two-year package that comes with WD Green, Blue and mobile Blue hard drives.
They include product replacement services, ensures direct contact with English speaking post-sales support teams and the Express package guarantees a two-business day turn around for replacements.
The new plans can be sold by authorised distributors, resellers and retailers from today. The Extended package is priced at £5.99 and the Express package is £10.99.