Nitesh Ganatra, director at Kingsfield IT, explains how the firm goes beyond a standard service offering.
Tell us about your business – what services do you offer?
Kingsfield goes beyond standard information technology services to ensure the client gets full exposure to the entire spectrum of business technology.
We have extensive experience of working with private businesses and public sector establishments, and have existing customer bases which include a large variety of industries.
Kingsfield sources and always strives to ensure availability of quality branded products with competitive pricing, ensuring we have a powerful commitment to customer service. We strive to fulfil all customer needs so that we can create and maintain mutually beneficial working relationships.
What products do you stock?
At Kingsfield we work hard to offer a wide variety of products including, but not limited to:-
Off the Shelf Software and Licensing
Printers and Consumables
Networking, TFT/LCD Monitors
Communications and Telecoms
PC/Laptop Cases and Accessories
Digital Cameras and Camcorders
Kingsfield also offers a variety of services to assist customers, including: Asset Management, Recording and Storing Asset Information and Imaging. These are just a few examples of the services we can offer, but we are always more than happy to discuss any service requirements.
Who are your customers?
Our customers are corporate, NHS, schools and colleges. We service companies beyond 250 employees and the Government sector.
How has business been?
In general business has been good – but it is pretty hard out there and competition is fierce.
What's coming up for you in 2013?
2013 will see the launch of our new web store to service all B2B customers online. We expect growth of over 100 per cent.
What are the benefits of trade organisations like Synaxon?
We are founder members of Synaxon. The resale market is highly competitive and by using Synaxon’s considerable resources we’ve been able to offer greater value for money.