Rock stars - PC Retail

Rock stars

We?ve been talking to the winners of this year?s PCR Awards to find out what each company has been up to since collecting their prestigious prize. This month, Stone Group CEO James Bird discusses winning the Value Added Reseller Award.
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Stone was built upon the principle that good old-fashioned customer service is integral to the successful delivery of IT hardware. As the UK’s largest privately-owned computer hardware manufacturer, this idea remains at the centre of the business today, and we strive to deliver the very best service to our public sector customers. This could not be achieved without partnering with best-in-breed manufacturers and software vendors.

Being presented the Value Added Reseller Award at the PCR Awards is fantastic recognition of our commitment to providing our customers with the best possible service through our relationships with quality partners such as Intel, Microsoft, Samsung and AMD. These partnerships form an important part of our business, so to be recognised for success in this arena is very important.

Stone has recently increased the choice and product specification flexibility offered to its public sector customers by entering into a partnership agreement with AMD, which enables us to incorporate the firm’s Athlon II dual-core and quad-core processors into our product lines.

Stone has also recently been awarded Mobile Computing Platinum Partner Status by Samsung, the highest level of reseller accreditation that Samsung grants. The award is presented in recognition of Stone’s selling expertise, focus on customer service and the fact that it is the only Samsung reseller to be re-awarded supplier status as part of the National Desktop and Notebook Agreement membership scheme.

These achievements have come at a busy time for Stone, as we have recently moved to our new 100,000 square foot premises. The configuration capacity of our production line has subsequently increased from 50 to 150 units per hour, meaning that we are now able to produce in excess of 500,000 units per year. The facility also includes a line to accommodate upgrades to branded notebooks.

The PCR Value Added Reseller Award is a great reward for all our efforts in this area, and I would like to thank everybody who voted for Stone.

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