Mystery Shopper: Bristol's non-specialists

In the first part of May's feature, PCR sends its team to Asda, Tesco and John Lewis
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This month, we travelled to the South West city of Bristol to test its retailers on their knowledge of the Sat Nav market.

In the first part, we test the city's non-specialist retailers – Asda, Tesco Homebase and John Lewis. On Monday, we'll be bringing the results of the specialists, which include Currys, Maplins, PC World and Comet.

To read the first part of the May Mystery Shopper and see who gave us the best level of service, click here.

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