Secrets kept by cloud providers are restricting the growth of businesses, according to new research from iland.
The cloud hosting provider found that 100 per cent of the companies surveyed suffered financial or operational impacts due to missing or hidden metadata.
The findings are published in a study entitled “Is Your Cloud Provider Keeping Secrets?” which focused on lessons from experienced cloud infrastructure customers.
The survey included in-depth responses from 275 IT decision makers and top-level executives throughout the United States, United Kingdom and Singapore.
“Buried in the complexities of today’s clouds are crippling hazards,” said Lilac Schoenbeck, iland’s VP of product management and marketing.
“Critical metadata is withheld, seriously dampening cloud growth; yet all the while, businesses are building growth plans based on an assumption of infinite cloud resources. This threat could take us back to the days of bargaining for your IT resources – a result that neither IT nor the business is prepared to face.”
Cloud metadata is critical to optimising cloud costs, maintaining performance and demonstrating compliance. While this metadata is typically available to cloud providers, survey respondents reported broad gaps in their knowledge about their own workloads.
As a result, 100 per cent of companies surveyed suffered a negative business impact, including outages, wasted resources, unexpected costs and challenges reporting to management.