PCR Tech and IT retail, distribution and vendor news
Printer specialist Brother is warning retailers and resellers about sourcing third-party products, which it says could affect performance quality and invalidate warranties.
The vendor is urging partners to source stock via authorised distributors and says it is fighting to halt the supply of patent-infringing products.
The news comes following a legal case earlier this year between Brother and Netherland-based Aster Technology, which was manufacturing and supplying YT-cassettes that infringed Brother’s intellectual property rights.
Aster agreed to stop marketing and selling its remanufactured YT-cassettes which were intended for use in P-Touch label machines.
Phil Jones, managing director of Brother UK, said: “We would urge all of our channel partners to continue buying Brother Original Supplies from authorised distributors, in order to ensure their customers receive the best performance from their products and after-sales service we can provide.
"We want to ensure all users have confidence in the quality of the products they are buying and we’ll continue to take all necessary action against any company that breaches our intellectual property rights.”
