Apple apologises for iOS 8.0.1 bug and offers workaround - PC Retail

Apple apologises for iOS 8.0.1 bug and offers workaround

iPhone 6 Plus owners also complain the smartphone bends easily
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Apple has pulled its latest iOS 8.0.1 update, which messes up reception and Touch ID on iPhone 6 and iPhone 6 Plus handsets.

Apple has apologised for the problems and offered those users who downloaded the update before it was pulled a temporary workaround while it prepares iOS 8.0.2.

“We have a workaround for you if you have an iPhone 6 or iPhone 6 Plus and you lost cellular service and Touch ID functionality today after updating to iOS 8.0.1. You can reinstall iOS 8 through iTunes by following the instructions below. We are also preparing iOS 8.0.2 with a fix for the issue, and will release it as soon as it's ready in the next few days,” reads the statement.

The temporary workaround is as follows:

1. Make sure that you're using the latest version of iTunes.
2. Connect your iPhone to iTunes.
3. Back up your iPhone in iTunes on your Mac or PC. iCloud backups won't restore to earlier versions, including iOS 8.0.
4. Download the file below that corresponds to your device:

  • iPhone 6
  • iPhone 6 Plus

5. Select the file you just downloaded by doing one of these in iTunes:

  • Mac: Press the Option key and click Check for Update.
  • Windows: Press the Shift key and click Check for Update.

6. Press Update to install iOS 8 on your iPhone.

The Health app won't work in iOS 8 after these steps, but will be fixed with the iOS 8.0.2 update.

Apple as also come under fire this week due to its iPhone 6 Plus allegedly bending after spending a prolonged period in a users pocket.

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