New BRC / KPMG report causes concern for Christmas retail sales.
“As returns increase, so too does the industry’s need to adapt, protect itself and strategise to overcome this challenge,” says B-Stock’s Ben Whitaker.
Laura Barnes takes a look at how slashing prices has affected the big chains like John Lewis, and whether there’s still money to be made from big discount events like Black Friday.
Both retailers have looked towards B2B services to save their businesses.
The new Warehouse Management System aims to help businesses adapt to the shifting, consumer-led retail environment.
Poor payment processes have been blamed for a large portion of online shopping cart abandonment.
The BRC is calling for action from the Government and the Regulator to address the problem of soaring scheme fees.
Argos is the first UK retailer to offer a voice shopping service on Google’s Home speaker.
With recent rumours that Google is planning to open up its first dedicated retail store, Laura Barnes looks at how this move could transform the high street, and what indies have to offer that big brand can’t.
The website is visited by 24 million Brits each month.
The new Chicago space will give consumers a chance to get hands-on with Google’s expanding line of products.
RichRelevance’s Michael Ni warns that retailers “must avoid complacency” and be proactive in driving brand loyalty to ensure sales remain strong.
RBTE uncovers the biggest challenges retailers are facing.
The company has teamed up with Westfield Health to provide access to heath and wellbeing services.
Visitors can test out the latest Predator gear and try their luck at winning a fully inclusive trip to the League of Legends World Championship finals in Seoul.
“Dixons Carphone now has the challenge of re-building the trust of its customer base,” says consumer data privacy expert DMA.
Helfgott will focus on product innovation, building consumer and brand loyalty, and strategic operational growth.
With website issues and suspicious bargains, Prime Day may not have been as big a success as expected.