PCR Tech and IT retail, distribution and vendor news

PCR’s March issue is out now with a special focus on Esports and Gaming. Issue highlights include our Big Interview with DNA Studios’ newly appointed, Head of Marketing Simon Buckingham who says, “We are on the brink of gaming greatness but some argue a social dilemma on the other hand …

Ascent has appointed James Whitehouse as Group Chief Operating Officer. Following 11 years as Board Director at technology and business consulting firm BJSS, James joins Ascent during a period of massive growth to lead its global operations and customer success teams. Working with Ascent CEO Stewart Smythe, he will help …

 CompTIA has introduced CompTIA Data+, which provides data analytics certification for professionals tasked with developing and promoting data-driven business decision-making. For employers, CompTIA Data+ can help them solve a problem common in many organisations – the inability to translate data into good decision making. Just one in four companies report …

NBCUniversal is embarking on a new partnership with Anzu.io., enabling, NBCUniversal’s clients to run non-intrusive, in-game ads across Anzu’s cross-platform gaming inventory. “NBCUniversal continues to reach consumers at scale on any platform and on every screen. In addition to streaming, gaming is one of the fastest growing ways to reach young …

Lenovo’s new ThinkPad X13s, developed in collaboration with Qualcomm Technologies, Inc., and Microsoft, boasts a premium Snapdragon 8cx Gen 3 compute platform, running up to Windows 11 Pro. The ultra-slim, ultra-light fan-less design delivers silent always-on, always-connected PC experiences in addition to multi-day battery life rated up to 28 hours, …

VIPRE’s launch of its latest Email Link Isolation solution helps increase email security by neutralising possible attacks in email URLs. By rescanning and sandboxing the links every time the user clicks on them, zero-day email threats are removed. A critical level of protection is delivered through click-time interception that then initiates a …

Gary Bennett, VP UKI/MEA/Northern Europe at Enghouse Interactive discusses the role of multichannel contact centre and self-service platforms. Round-the-clock customer service has become an expectation as digital consumerism has grown. Today, that digital revolution shows no signs of slowing, with the e-commerce market projected to expand from $4.28bn in 2020 to $6.39bn …

Benoit Bourdon, Lead Product Manager & Senior Product Manager at Netatmo explains how the latest Matter standard enables advanced device interoperability for the smart home. Until now, there has been plenty of challenges associated with the smart home and the incredible array of smart home technologies, voice assistants, applications and …

Lemongrass and Microsoft are embarking on a multi-year  legacy SAP systems partnership. The agreement, which extends an existing partnership between the companies, will focus on co-development of SAP-centric solutions and services that tap into the power of the Microsoft Cloud. There are multiple facets of the Microsoft / Lemongrass collaboration, …

New research from Blue Yonder found that 97% of organisations faced disruption over the last 12 months. Factors outside of company control and the resulting consequences varied from company to company, with organisations facing customer delays (59%), stalled production (44%) and staff shortages (40%). As a result of this disruption, the …

Highgate IT Solutions has achieved Carbon Neutral Plus status, with the assistance of  Techies Go Green. Following the arrival of Sales Director Bob Sahota and Alliances Manager & Sustainability Lead Jenny Latimer last year, the Highgate leadership team began to develop their CSR strategy. “Myself, Bob and Managing Director, Stuart …

Zoom Video Communications, Inc.’s new omnichannel contact centre solution is optimised for video.   Zoom Contact Center will have over 100 agent, supervisor, and contact centre administrator features at launch. Future investments will include additional channels, CRM and workforce management integrations, and AI/ML to optimize agent productivity. At launch, Zoom …