In My Team: Westcoast Cloud on the importance of adapting to market changes

We talk to team about helping partners maximise their cloud businesses.
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Georgie Ellis, Head of Cloud Sales at Westcoast Cloud, reveals what it’s like working in such a fast-paced industry and how the company takes a personal approach to helping its customers…

Tell us about the Westcoast Cloud team.

We have a team here that has a phenomenal understanding of technology, and what really makes us different is that our sales team is also our pre-sales team. That means there’s no handover period, so our sales team are completely aligned to what our partners need.

Our other departments – including support, provisioning and operations – are also seen as an extension to our partners’ companies, and provide key value-added services on all levels.

How do you help partners maximise their cloud businesses?

The main reason we’re successful in helping our partners succeed is our personal touch – we do end-user meetings and calls, support pitches and offer training. As a result, we’re not only their technical advisors but really become an extension of their team. We take a personal approach to helping our partners. We think about what they need, and adapt our business in an agile way to provide support.

What is the best part about working in the tech industry?

It’s such a fast-paced industry and things change all the time, so as a business, you have no choice but to be at the forefront of what’s going on.

That’s what the team here are great at doing. We understand the market and the changes taking place, and we’re innovative and ready to adapt. That’s what’s exciting for Westcoast Cloud working in this industry.

What is your team working on at the moment?

We’ve just completed an office move and it’s an exciting time as we celebrate our success to date. It’s a great opportunity for us all to get involved with building our team culture, and we’re looking forward to what the future holds for Westcoast Cloud.

Who makes the best cuppa?

It has to be Starbucks. We’re all about delivering a Michelin service and wanting things instantly! 

Contact Westcoast Cloud on 0333 003 1701

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