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Retailers facing ‘returns tsunami’

A growing trend of try-now-pay-later options for customers is threatening a ‘returns tsunami’. According to a new report released today by cloud-based ERP Brightpearl, the practices of companies such as ASOS, Topman and schuh have hidden dangers that could potentially overwhelm retailers as a huge surge of intentional returns may undermine profits. The study, entitled Try …

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Currys PC World slammed for forcing set up fees on customers

Currys PC World has been slammed for forcing its customers into paying ‘rip-off’ set up fees for new laptops. Consumer group Which? said that 108 customers had paid up to £40 in set up costs after being led to believe that they were compulsory. Which? said it had raised the …

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A non-exhaustive list of Amazon scandals

Following on from news that Amazon’s Japan offices were raided by the country’s Fair Trade Commission, we thought we’d take a look at some of the controversies that have engulfed the multi-faceted behemoth over the years. Tax avoidance Perhaps the biggest one on this list is Amazon’s tax avoidance, particularly …

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Amazon Japan raided by authorities

The Japanese branch of Amazon has seen its offices raided by the country’s fair trade regulator, the company announced on Thursday morning.  It is believed that Japan’s Fair Trade Commission’s grounds for the raid were based on suspicions of anti-trust violations. The company is suspected of asking suppliers to shoulder …

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Tech sales up for John Lewis despite overall profit slump

Sales of home technology products and electrical goods are on the rise at John Lewis, despite an overall profit slump at the retailer. In total, profit at John Lewis declined by 77 per cent over to £103.9 million in the year to the end of January. However figures remain strong …

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A new reality

Microsoft turned heads with HoloLens in 2016, but with the launch of its mixed reality platform, James Guion, UK Windows category manager, tells Jonathan Easton about the tech’s bright future How has the reaction been to the platform and do you feel it has had a strong launch? It’s been …

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The novelty factor

Virtual reality is an established tech at this point. While there is still a large number of people who haven’t tried it out, most people with a rough understanding of the tech space in 2018 will at least be aware of how it works, even if it’s just with a …

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Dixons Carphone offers jobs to Maplin staff

Dixons Carphone is offering a lifeline to Maplin employees after the tech retailer entered administration earlier this week. Around 2,500 UK jobs are at risk following the announcement that Maplin had called in administrators PwC. However, fellow the CEO of fellow retailer Dixons Carphone is reportedly offering Maplin staff the …

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