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PPRO launches in-depth guide to local payment methods

Cross-border e-payment specialist PPRO has announced its new and improved Payment Almanac 2.0, which is now available both online and in-print for PPRO’s customers and partners. The new and updated Almanac is the most complete guide to the complex and evolving world of local payment methods. Listing and contextualising 450 …

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Almost half of online shopping is done on mobile devices

Despite online shopping brings convenience to people’s lives, there are a number of challenge retailers are faced with when it comes the changing way consumers shop. Picodi.com analysed data over the past year to find out just how Brits are shopping online. The results revealed that mobile commerce is booming …

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It’s time for brands to prioritise the happiness of millennial shoppers

Derek O’Carroll, CEO of Brightpearl, looks at why brands must work harder than ever before to attract buyers and to encourage repeat purchases, particularly from the younger demographic. We now exist in a world where technological innovation is empowering customers to expect more from the brands they deal with, to …

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Dixons Carphone handed £29.1m fine for “mis-selling” geek Squad service

Dixons Carphone has been given a £29.1 million fine for training staff in “spin selling”. Handed to the retail giant by the Financial Conduct Authority (FCA), the fine relates to the mis-selling of its geek Squad services. The ‘Geek Squad’ is a mobile phone insurance and technical support service, but …

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Smartphone becomes the dominant device for online shopping in the UK

Shopper are now spending more money through their smartphones when accessing UK retail sites than on desktop or tablet – according to new data from the IMRG Capgemini e-Retail Sales Index. In Q4 2018/19, which covers the traditional Christmas retail quarter of Nov, Dec, and Jan, the share of sales …

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Costco to stock EZVIZ’s smart home range

EZVIZ has announced a new trading partnership with Costco’s online store, where shoppers will be able to purchase the brand’s home and business security products. To-date, Costco has developed a “good selection of premium security products but is now elevating the range thanks to the addition of EZVIZ”, said the …

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Amazon secures London location for cashless Go store

Amazon has reportedly secured a location for the first non-US Amazon Go store. According to The Grocer, the online tech giant has secured a spot in London, but it is currently unclear how many sites have been secured and the exact locations. In December, PCR reported that a site near …

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B-Stock urges retailers to utilise technology to improve the cost of soaring returns

B-Stock is urging retailers and distribution centres to utilise technology and data to improve the reverse supply chain process. With CBRE reporting that 30% of online purchases were sent back last year with ecommerce returns expected to rise 15% year-on-year, the sheer volume of returns can be overwhelming for the …

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OnBuy integrates Royal Mail Click & Drop

OnBuy.com has completed integration with Royal Mail Click & Drop as it looks improve seller satisfaction. The marketplace’s integration with Royal Mail Click & Drop, the online postage and label solution, aims to help sellers take the hassle out of sending and further improve the OnBuy experience. The function enables …

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Canadian retailer Sunrise Records could save HMV

Canadian music retailer Sunrise Records has joined the race to save HMV from going under. The company previously took over 70 HMV stores in Canada back in 2017 when the chain went bust there. According to MCV, it is currently unclear what the bid details are, or how many of …

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