Opinion

Shop But Don’t Touch: Top tech empowering retailers for our contactless world

Val Vacante, Director of Strategy, Product Innovation, Merkle explores the latest solutions in contactless shopping. Growing up, as kids we might have been taught to “look, don’t touch” in stores. These cautionary words seem uncannily prescient, with the continued increase of the COVID-19 pandemic. It will be a long time, …

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Remote/Hybrid-Working Industry 2021 trends and 2022 predictions

Kalam Meah, ISP Director, TP-Link UK offers some trends and predictions for the road ahead in 2022. The past 18 months has introduced us to the essential role that remote and hybrid working plays in today’s society. The opportunity for people to work entirely remotely and internationally has opened up …

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Customers. Covid. Connection: Key to surviving the pandemic

Trevor Evans at Consenna focuses on the challenges the channel faced in the shift to remote/hybrid working and the need to strike the right balance to address customer needs. Customers. Covid. Connection. Every team, every leader and every quota-chasing salesperson will have mentioned those three words in the same sentence …

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Channel Businesses must work with CSPs to select best-of-breed billing solutions

Rob Hancock, Head of Platform at Giacom, explores the importance for Managed Service Providers (MSPs) and IT resellers to invest in PSA solutions, as better billing not only enhances productivity and is more cost-effective; but it also frees up staff resources to focus on what’s important: growing the business and …

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Three years and counting: The UK’s Big Switch to Telephone Cloud is coming

From New Year’s Day there will be little more than 1,000 days to go until January 2025 – and what is potentially the biggest shake-up to the UK telecomms network for decades.  During 2025, the Government and telecomms industry leaders will be turning off the telephone system as we know …

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How technology is helping to make employee wellbeing a priority in the hybrid workplace

Lars Lauridsen, Senior Global Product Manager, Logitech explores the importance of ensuring employee wellbeing in the hybrid workplace. The 10th of October recently marked World Mental Health Day. For me, it was a reminder to think about mental health in general, how we need to look after it, much like our …

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Why DataOps Strategies Are Worth Investing In

Sascha Giese, Head Geek at SolarWinds discusses how an effective DataOps strategy can offer a number of functional benefits. In a post-pandemic world, businesses across all industries are doing everything they can to gain a competitive advantage. Running a successful business has never been easy, but it’s a whole lot …

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The Evolution of Contactless Payments

John Kolthof, Chief Commercial Officer at CCV GmbH explores the evolution in online payment technology – from RFID to Android For some in the payments industry, talking about “life after contactless” might seem a little presumptuous given that Juniper Research has estimated contactless payments will reach $2.7 trillion in 2021. …

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The RFID platform that enables a sustainable omnichannel

Oscar van den Broek, Managing Director at Nedap Retail discusses the role of RFID in the retail supply chain and its use case towards sustainability. Retailers have historically prioritised building efficient supply chains to meet increasing customer expectations of on-demand, convenient fulfillment. However, the environmental impact of these demands such …

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Top 5 Tech with Snapplify’s Wesley Lynch

Wesley Lynch, CEO of Snapplify shares his top five pieces of tech that he thinks are rather cool ZX Spectrum First of all, a piece of technology that holds a special place in my heart is the ZX Spectrum. This was my first computer – I got it when I …

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