Opinion

Customer Experience & Profitability: It’s not a balancing act – have both!

Rob Shaw, MD EMEA at Fluent Commerce discusses how Omnichannel vendors must act now to streamline their physical and digital user experience to encourage customers back in stores or face loosing out Omnichannel fulfillment has increased rapidly in the UK as retailers respond to the massive shifts in both consumer …

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Encourage, nurture, unite

Vodafone’s Head of Partnerships and Alliances, Kathy Quashie, discusses her experiences of promoting diversity and inclusion initiatives in the telco channel, and what more can be done to improve equal representation in a traditionally male-led industry. Throughout her career, Kathy Quashie, Vodafone’s Head of Partnerships and Alliances has always found …

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Casting the net globally

Simon Thompson, SVP, Global Customers, Westcon explains how customers can lean on specialist distributors for global deployment  The global economy is rapidly changing and growing in complexity. Technology is transforming, cloud adoption accelerating and new, disruptive vendors are entering the space without having the traditional routes to market. End user …

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The ‘new normal’ of home working

Thorsten Kurpjuhn, European Market Development Manager at Zyxel advises how resellers and MSPs can support businesses and their networks for remote workers during the coronavirus restrictions  With much of the world in various stages of lockdown and office working restrictions in place due to the ever-growing impact of the Coronavirus, …

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PCR July-August bumper joint issue out now!

With the July-August joint issue we bring you a bumper edition packed full of some fantastic features penned and prepared for the last time by long-standing editor of PCR, Laura Barnes. Sadly Laura has moved on to pastures new and will be sadly missed but leaves us with this fantastic …

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Growth in gaming provides a perfect opportunity to sell cybersecurity

Steve Hicks, Head of Global Sales at BullGuard, discusses how gamers can still enjoy high-performance gaming and be fully protected… Something like 35 million people in the UK play online games. It’s a phenomenal number given that the total UK population is estimated to be 66 million and illustrates just …

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Times are changing – and so is cybersecurity

Mike Smart, Forcepoint’s EMEA Security Strategist, discusses the top security priorities for businesses… There’s no doubt about it – cybersecurity is changing. Up until now, the focus was on threat-centric responses. Businesses built a wall around their digital perimeters – a robust defence that controlled access in and out of …

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Why ransomware is still an big issue

Ryan Weeks, Chief Information Security Officer at Datto, warns businesses to toughen their defences now before it is too late… In the current global health crisis, unprecedented numbers of organisations are letting staff work from home. This switch has been necessary to comply with social distancing measures, but it has …

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COVID-19 has accelerated the move from ‘cloud first’ to ‘cloud now’

Justin Augat, VP Product Marketing at iland, looks at how companies are evolving how they support their business operations… Total spend on cloud infrastructure services reached $97 billion in 2019, up 38% year-over-year, according to data from Synergy Research Group. Whereas total spend on data centre hardware and software hit …

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Business continuity demands data management

By Alan Bentley, President, Global Strategy, Blancco In times of uncertainty, enterprises inevitably find themselves with more questions than answers. The COVID-19 pandemic is no exception and unprecedented circumstances have seen a seismic shift in business operations and working culture. Facilitating methods of remote work is now a necessity, but …

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