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What does 2019 hold for the future of technology?

In the past, digital transformation has often been disrupted by obstacles such as budget limitations and the prevalence of existing legacy systems. However, thanks to the widespread acceptance of technologies such as cloud computing – for which EMEA organisations lead the way with an 84% adoption rate – we are …

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The channel must work closer with customers to counter cybercrime

The ongoing evolution of the cybersecurity landscape shows no sign of slowing as we head into 2019, so we can expect to see some major developments during the year ahead. We’ll see an increase in mobile malware as criminals look to exploit mobile platforms in order to gain access to …

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Why retailers need a unified approach to inventory

Despite media coverage painting a bleak picture of the retail industry, consumers are spending just as much as always, and online retail in particular has seen a 16.8% year-on-year growth. It’s true that the industry has its challenges, but opportunities do exist to succeed if retailers take the right approach. …

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Key takeaways from the print industry in 2018

The festive season is upon us and that can only mean one thing: the process that is ‘2019 Business Planning’ has officially begun. Whether it fills you with excitement or leaves you with the urge to reach for the mulled wine, it is tempting to focus all your efforts on …

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The importance of empowering families to decide what’s best for them

I read a shocking statistic the other day – only 17% of employees in the UK technology sector are women. I realise that the technology industry is renowned for being dominated by men, but I didn’t think that the percentage was so high. I’m the CEO at intY, the world’s …

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10 tips for online retailers ahead of the festive frenzy

The advent of the internet has hailed a wealth of innovation, the most popular of which being online shopping. As a result, consumers can purchase goods from anywhere in the world, providing retailers with the potential to attract international customers. However, this creates a challenge for retailers, not only in …

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Using IT to cope with a busy Black Friday

With Black Friday and Cyber Monday almost upon us, retailers are about to experience one of the busiest national sales events of the year. In the UK alone, more than £1.4bn was spent on Black Friday sales in 2017, a figure up 11.7% on the previous year. As thousands of …

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Sweethaven’s Melissa Rambridge on embracing individuality and diversity in the tech industry

I officially joined Sweethaven 3 years ago, on 3rd September 2015. As a family run business founded by my father and grandfather in 1977, I had always been close to the company but, speaking honestly, had received no in-depth exposure to the IT industry previously (in fact, to my father’s …

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Traditional retailers must embrace new technology

With 81% of UK consumers identifying the physical store as vital to the shopping experience, and 70% still enjoying the full encounter; traditional retail shopping remains a steadfast British pastime. But there’s a catch… customers expect retailers to become more tech-savvy, and quickly. Around 70% of UK consumers expect retailers …

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Why the in-store customer experience still matters

With e-commerce booming, it is critical that bricks and mortar retailers remember that purchases aren’t a one-time interaction; stores need to reach out and engage with shoppers to create a unique experience and long-term relationship. Ecommerce brands still recognise the importance of having a physical presence. Research by Hero shows …

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