Features

Preparation is key: the challenges of rapid digital transformation

As many businesses look to digitally transform, Sean Leach, Chief Product Architect at Fastly discusses how many are unprepared for the security issues this entails… A year of transformation The pandemic has accelerated many businesses’ need to digitally transform, from offering virtual services to clients to the sudden shift to …

Read More »

PCR Esports and Gaming March 22 issue: How to get involved!

In PCR’s March issue, which hits desks at the beginning of March we will be running our popular esports and gaming focus. Esports roundtable Q&A Special feature highlights will include our esports state of the industry round table Q&A (check out the PCR website for details on how to participate). …

Read More »

PCR’s Dec/Jan Retail analysis: The New Age of Customer Experience

Aman Khurana and Andre Hordagoda, Co-CEOs and Co-Founders of Go Instore, and Mark Zablan, CEO of Emplifi discuss how the customer experience is being reimagined to enhance brand-to-consumer relationships. Increasing levels of online shopping over the last 10 years have seen retailers turn their attention to their digital channels. This has …

Read More »

Channel Businesses must work with CSPs to select best-of-breed billing solutions

Rob Hancock, Head of Platform at Giacom, explores the importance for Managed Service Providers (MSPs) and IT resellers to invest in PSA solutions, as better billing not only enhances productivity and is more cost-effective; but it also frees up staff resources to focus on what’s important: growing the business and …

Read More »

Three years and counting: The UK’s Big Switch to Telephone Cloud is coming

From New Year’s Day there will be little more than 1,000 days to go until January 2025 – and what is potentially the biggest shake-up to the UK telecomms network for decades.  During 2025, the Government and telecomms industry leaders will be turning off the telephone system as we know …

Read More »

How technology is helping to make employee wellbeing a priority in the hybrid workplace

Lars Lauridsen, Senior Global Product Manager, Logitech explores the importance of ensuring employee wellbeing in the hybrid workplace. The 10th of October recently marked World Mental Health Day. For me, it was a reminder to think about mental health in general, how we need to look after it, much like our …

Read More »

PCR Awards Video: Watch this year’s highlights!

This Year’s PCR Awards hosted by Gabby Logan at the prestigious Grand Connaught Rooms, London were an outstanding success, with a huge turnout of attendees  and a spectacular line-up of well deserved awards winners. To watch the highlights of the night please visit: https://vimeo.com/639300412 We would be delighted if you …

Read More »

PCR Dec-Jan Remote/hybrid workforce industry roundtable how to get involved!

In the Dec-Jan issue of PCR, which will arrive with our readers early Jan we will be running an industry roundtable focusing on the remote and hybrid workforce and the next steps in making this working model a long-term proposition. We are interested in hearing your successes in implementing a …

Read More »

PCR Dec/Jan 2022 issue Remote/Hybrid Working special: How to get involved

In the December/January 2022 issue of PCR, which hits desks the first week of January we will be focusing on Remote/Hybrid Working. Feature focuses in this issue will include: THE NEXT STEP IN REMOTE WORKING  Remote/Hybrid Working, security services and requirements for facilitating a mobile workforce from software security to …

Read More »

Exertis’ Ross Holt on digital gaming and what this means for the industry

Ross Holt, Global Head of Gaming at Exertis, discusses digital gaming and what this means for the industry. Ross also shares his predictions for where the gaming subscription trend is heading… What does the shift to digital mean for the gaming industry? The shift to digital gaming has evolved drastically …

Read More »