Analysis

Andy Teichholz, global industry strategist, compliance and legal at OpenText reveals what people really think about data privacy and what steps organisations should take to protect personal data. The pandemic and related lockdowns forever changed the way we live, work, and interact with each other. This change is being reflected …

New research by Rackspace Technology reveals that trust in Artificial Intelligence and Machine Learning (AI/ML) has drastically increased in the UK last year. The growing use of AI applications is cementing enterprises’ confidence in the outputs they generate, with seven in ten (71%) respondents now stating they would always trust the insights …

The B2B buying experience is set for a revolution, according to Wunderman Thompson Commerce & Technology’s new B2B Future Shopper report, with 67% of B2B buyers wanting to conduct their online buying via an avatar in the metaverse. Whilst this might seem fanciful, B2B buyers are desperate for experiences that …

The B2B buying experience is set for a revolution, according to Wunderman Thompson Commerce & Technology’s new B2B Future Shopper report, with 67% of B2B buyers wanting to conduct their online buying via an avatar in the metaverse. Whilst this might seem fanciful, B2B buyers are desperate for experiences that …

New independent research commissioned by Node4, the cloud-led digital transformation Managed Services Provider (MSP), reveals that 84% of IT decision-makers in mid-market companies think that their influence over IT purchases has diminished in the last 12 months. It’s a situation that has its roots in the Bring Your Own Device …

The IT skills shortage has been an issue for years, and is not going away anytime soon. In fact, as businesses strive to be more digital and data-led, the available pool of candidates is getting even smaller, explains Donna Bain, SVP People and Development Westcon-Comstor. According to recent statistics, three-quarters …

Rob Shaw, SVP Global Sales at Fluent Commerce, explores the benefits of drop shipping and explains what retailers can do to make it work. Over the last two years, with consumers compelled to shift to online channels, retailers have had to supercharge their operations to respond efficiently to these changing …

Genefa Murphy, CMO at Five9 explores the impact the rise in the cost of living is having on the retail industry as consumers look to tighten their outgoings.  With soaring temperatures echoing the UK’s soaring rates of inflation, experts are warning that retailers are facing a challenging summer. Trends indicate …

Derek O’Carroll, CEO of Brightpearl investigates the highly competitive world of ecommerce. The behind the scenes battle going on between the two biggest ecommerce platforms in the US – Amazon and Shopify – could have significant implications for merchants. Amazon’s real customer is the end consumer – rather than the …

Alison Williams, Business Development Director, Amplience look at how SI’s can help to create ‘information architecture’ and coach customers to model their content effectively. We’re back in physical stores, but this has made little difference to the popularity of eCommerce, which continues steadily along its rising trajectory. This does not …