Cloudian has unveiled its new remote managed service offering, HyperCare, enabling the company to provide management of Cloudian object storage solutions in a customer’s own data centre. In addition, for organisations that prefer to manage their storage infrastructure themselves, Cloudian has enhanced its existing service offerings with new Support Plus advanced monitoring. HyperCare and Support Plus reflect Cloudian’s long-standing leadership in delivering public cloud-like solutions, services and resulting benefits on-premises.
As an enhancement to its existing support services, Cloudian has introduced Support Plus. This new offering provides 24×7 advanced monitoring for all service priority levels as well as personalized guidance on software and hardware maintenance and cluster management. It also includes remote assistance for customer upgrades.
“As data has become a more strategic asset, IT leaders should be able to focus on helping their organisations extract greater value from that data, not managing infrastructure,” said Jon Toor, chief marketing officer, Cloudian. “Whether it’s taking on that responsibility fully with HyperCare or partly with Support Plus, Cloudian is committed to making data management as effortless as possible by enabling customers to capitalize on our storage expertise.”
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