Pax8 report finds digital transformation Imperative’ to future growth of SMBs

A report conducted by Pax8 focuses on the changing tech landscape, the role of digital transformation (DX).

More than 400 senior leaders of SMB organisations were surveyed to find out where they were in their transformation journey.

Almost two-thirds of those surveyed (63%) said that their main objective for implementing digital transformation is to help them adapt to change.  84% of the SMB decision-makers stated that they plan to buy more IT solutions related to their DX initiatives. Regarding the importance of DX strategies, roughly half (52%) report the pandemic as the impetus for digital transformation strategies that weren’t considered before 2020.  In addition, three-quarters of SMB leaders surveyed noted cloud computing (75%) as a priority when investing in digital transformation, followed by 5G Networks (41%).

“While digital transformation is demonstrating its effectiveness with early organisational and financial benefits, it’s worth noting that transformation is in many ways being judged while it’s still being run,” said Robert Belgrave, CEO at Pax8 EMEA. “At a macro level, it’s easy to see transformation as a powerful disruptive force. However, viewing DTX from the perspective of the individual SMBs wending their way through the technology metamorphosis offers much more nuance and visibility into the experiences, goals, and aspirations of business users on the transformation journey.”

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