NTT Ltd. is partnering with ServiceNow on a 5G AI-enabled end-to-end workflow automation platform.
“Digitising workflows is a pre-requisite to any digital transformation journey,” said Shahid Ahmed, Group EVP of New Ventures and Innovation at NTT Ltd. “By combining the simplicity, control, and security of NTT’s P5G Platform with the strength of ServiceNow’s workflows, we can accelerate the value creation of private 5G for our clients and the industry at large.”
“Through our AI-powered workflow orchestration capabilities, ServiceNow is driving the control-tower for digital transformation by bringing people, processes and systems together to deliver powerful business outcomes,” said Lara Caimi, Chief Customer and Partner Officer at ServiceNow. “Together with NTT, ServiceNow will bring new use cases empowered by secure private 5G connectivity in a turn-key, ‘as-a-service’ consumption model. This will accelerate key business initiatives across various industry verticals.”
Camille Mendler, Chief Analyst, Service Provider Enterprise at Omdia said: “NTT and ServiceNow are establishing a gold standard in 5G service delivery. To truly benefit enterprises, private 5G cannot operate as a silo divorced from other digital workflows. Using proven and familiar management tools, enterprises can accelerate and de-risk their digital transformation while gaining deeper insights about their business.”
“Our global clients are looking to reach the next level of customisation, personalisation, and operational efficiency necessary to continue competing in an increasingly fast-paced digital environment,” said Eric Clark, Chief Digital and Strategy Officer at NTT DATA Services. “Building this workflow engine with the power of ServiceNow and the end-to-end capabilities of the NTT family will expedite the support and activation of business processes that are critical to the private 5G journey.”
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