Resolve Systems’ launch of its intelligent Automation Exchange and machine learning-based Recommendation Engine, can help accelerate customers’ automation journeys by determining what IT processes to automate.
The Automation Exchange is a cloud library of more than 5,000 IT automation components deployable in minutes to orchestrate automated processes. It features easy to find, certified IT automation content and common use cases, including components such as Action Tasks/Activities, Automations/Workflows, and Integrations. Content can be browsed with filters, searched for by keyword, or suggested by the Recommendation Engine.
The machine learning-based Recommendation Engine makes suggestions by first processing IT events such as IT Service Management data with its internal algorithm, then proposing the IT automation content best-suited for remediating those events. It directly addresses the ‘Where and how should we get started?’ question that challenges many new IT automation users.
“Organisations that are just starting out with IT automation, as well as those who are already using it but looking to accelerate their digital transformation, often need some guidance on where to begin and what to automate,” said Isaac Sacolick, President of StarCIO. “IT needs ways to determine which manual processes to automate and what content to use to accelerate time-to-value.”
“Organisations are prioritising the need for IT Automation solutions that help them to operate as quickly, efficiently, and productively as possible,” said Gabby Nizri, Chief Strategy Officer, Resolve Systems. “Resolve is delivering the industry’s most innovative IT automation solutions to meet the needs of these organisations.”
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