Puppet integrates with ServiceNow

Puppet, the industry standard for infrastructure automation is now a member of the ServiceNow Partner Program; it has also joined the ServiceNow Service Graph Connector Program by integrating its flagship product, Puppet Enterprise, with Service Graph. The Service Graph Connector for Puppet integration helps ServiceNow customers quickly, easily, and reliably ingest relevant and accurate data from Puppet-managed assets into ServiceNow’s CMDB to make informed decisions across hybrid infrastructures.

“DevOps and accelerated application delivery play a key role in any company’s digital acceleration,” said Jim Mercer, research director of DevOps and DevSecOps at IDC. “Self-service automation and deeper integrations within the DevOps toolchain are foundational to adopting a DevOps practice. Further, automation facilitates the integration of security or DevSecOps and helps to abate manual handovers between DevOps and security teams.”

“The importance of operating with accurate and correct real-time information across hybrid infrastructures is essential in accelerating the resilience of releases and IT projects. The incorrect mapping of configuration items or inaccurate data only leads to more complexity and, on occasion, financial loss,” said Molly Erdle, Product Manager at Puppet. “This new integration gives a full view of IT assets across hybrid infrastructures, so teams can streamline decisions without manual handover to ensure cost containment, compliance, and audibility is met and to avoid risks.”

Earlier this year, Puppet announced the Puppet Spoke, an action engine that can be used to build self-service workflows via the ServiceNow IntegrationHub. ServiceNow teams can build, test and deploy new functionality faster using the Puppet Spoke in conjunction with the enriched CMDB data. The integration gives ServiceNow customers direct access to the automation power of the Puppet engine. Those using the ServiceNow Platform can take advantage of a broad set of actions that Puppet enables, from restarting services to patching machines directly in the ServiceNow platform.

Integrations are certified now on the ServiceNow Store.

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