Clearvision’s Experts on Demand Atlassian Subscription Service is a monthly subscription-based Atlassian consultancy service offering coaching, mentoring, and advice. Working on a credit basis, with each credit granting access to a solution expert for up to half a day, gives access to Atlassian experts and consultancy services on an ad-hoc basis.
The service offers a range of consultancy services such as one-to-one coaching and mentoring, optimisation and configuration, health checks and problem-solving, process improvements, consultant-led training sessions and Q&A sessions with an expert.
There are also a range of consultancy services in this new offering including solution design for digital transformation programmes, Agile/SAFe best practices, ITIL/ITSM/eSM best practices, continuous improvement, as well as prototyping and managed adoption.
“We launched this service in response to increasing customer demand and, in a matter of weeks, we already have a number of beta customers benefiting from it,” says Gary Blower, Solutions Architect, Clearvision.
“Knowing that it will typically be the small-to-mid sized organisations that will utilise the service most frequently, we based it on a subscription model as the cost per hour or day is lower. This enables customers to plan more effectively, as each credit grants access to a solution expert for up to half a day. Additionally, organisations can budget for this, rather than have unexpected costs at the end of the month, our fixed cost price puts them in control, and they aren’t hit with any nasty surprises,” Blower adds.
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