Jigsaw24 is adopting ServiceNow’s Customer Service Management (CSM) platform.
David Dudman, Services Director at Jigsaw24, said: “Our move to ServiceNow is a foundation stone for the next stage of our transformation from product reseller to IT service-focused business. This will accelerate new customer acquisition and allows us to deepen our relationships with existing customers through new and extended services, whilst enhancing the outstanding customer service levels that Jigsaw24 is known for.”
Jordi Ferrer, Vice President and General Manager for UK & Ireland at ServiceNow, said: “We are incredibly proud to be supporting Jigsaw24 in its transformational journey. The ServiceNow platform makes work, work better for people, and we’re pleased that Jigsaw24 sees this as the perfect fit for its growth ambitions.”
Jigsaw24 worked with FlyForm, a leading UK-based ServiceNow partner, to implement its adoption of ServiceNow.
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