Netcall releases new Liberty RPA offering

Netcall has launch a robotic process automation solution called Liberty RPA.

RPA uses software robots to perform a list of actions to automate a task. This list of actions is typically created by watching the user perform that task in an application’s graphical user interface (GUI) and then perform the automation by repeating those tasks directly in the GUI.

This RPA solution enables automation to happen securely, as all AI processing is completed locally, within a trusted environment, rather than being sent to the cloud.

Richard Billington, CTO at Netcall, said: “In today’s turbulent landscape, processes have to be automated in software. Liberty RPA makes it easy to do that by putting power in the hands of business and IT people to make it happen. By using robots to support people with their tasks, employees can be freed-up to spend more time with customers. The Liberty RPA platform can quickly gather information from multiple systems and perform steps, improving the overall experience and efficiency.”

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