Onfido’s has announced its new version of its identity verification and authentication service on Salesforce AppExchange.
End users sign up by simply taking a photo of their government-issued identity document (ID) and selfie. Onfido first checks that their ID seems genuine and not fraudulent, and then matches it to the user’s face. This helps to ensure the person presenting the ID is its legitimate owner and is physically present. The verification results are then populated straight to the Salesforce dashboard.
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With a 41% increase in identity fraud year-over-year and more first-time fraudsters appearing since the start of the pandemic, it is essential for companies to know that they are signing up legitimate customers.
Onfido’s identity verification service enables document-first onboarding, which verifies new users from their first interaction, with 98.7% of fraudulent applications detected. To achieve this, Onfido uses a combination of machine learning and human analysts to check for data consistency across the ID, performing image analysis, and detecting anomalies in fonts.
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