With lockdown restrictions driving demand for food delivery services, the new partnership will make it easier and quicker for Deliveroo riders to onboard securely. This will ensure that Deliveroo is able to scale and engage riders efficiently to meet the surge in demand to support its restaurant partners.
Onfido’s AI-powered technology completes document verification and checks that the ID matches the user’s face using facial biometrics. This ensures the person presenting the identity is the legitimate owner and is physically present.
Onfido automates verifications on over 4,500 ID document types across 195 countries while using human experts to verify outliers. This workflow means that there is no requirement for new riders to provide additional documentation and saves Deliveroo time and money on manual reviews, as more people work for Deliveroo.
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