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In My Team: Dolphin Computer Upgrades

From home users to large businesses, the team at Dolphin Computer Upgrades reveals how it makes every customer’s computing experience as stress free as possible.

Who makes up the Dolphin Computer Upgrades team?

Dolphin’s core is made up of three directors, each with their own unique skill set. Everyday repairs are usually carried out by our operations director, Garry Rist. For more complicated repairs and troubleshooting for our larger business clients, it is Paul Gibb who takes the reins, and for all thing’s web related, Lorelei Gibb is the first to take a look. Anything surplus, we have freelance people always on standby.

Tell us a bit about what Dolphin specialises in.

Dolphin has always emphasised the need to make IT as understandable as possible for the end user and strives to take the stress away from our clients. Most people who use computers, be they home users or businesses, just want their tech to work; they don’t need to be bombarded with technical speak and explanations. And this is what Dolphin do best – from the elderly home user who would rather not have to use the internet, through to multi-centre large businesses, we make their computing experiences as stress free as possible.

How has 2019 been for the company and what areas have you seen the most growth in?

2019 has been a phenomenally busy year for Dolphin, with us implementing extra security measures for all of our business clients. The second half of the year we were honoured to have been one of only a handful of IT companies to be asked to trial BullGuard Small Office Security and have begun rolling this out to our client base. It is a product we have been using for many years, but this new version has provided us with yet another defence mechanism for our customers.

What plans do you have for 2020 and beyond?

2020 sees us continuing in our quest for keeping our client base as secure as possible and exploring new technology as it emerges to ascertain how useful it could be for us as a company. Having survived the heat in a classic Mini car this summer, we are also planning our second banger rally across Europe in July and are hoping to raise even more for our chosen local charity.

And finally, who has the best moves on the dance floor?

Two of our directors would never dream of throwing some moves, whereas the third you cannot get off the dance floor… We leave it to you to guess who does, and who does not.

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