Increasing productivity amongst a digital, mobile workforce

Dominik Birgelen, CEO at oneclick, looks at why workforces cannot afford to stick with out-dated methods of communication.

An evolving and thriving digital business landscape has meant that every SME has at least experienced or witnessed some sort of change in terms of their day-to- day operations due to digital transformation. Whether it’s the upheaval of the paper calendar on the office wall or keeping track of your travel expenses that transitioned to a digital file accessible to you from anywhere at anytime.

Previously, a workforce would typically operate from one or a handful of locations. However, now, with an ever increasing diversity in how and where people work, solutions are needed that cater for the growing digital and mobile workforce, while supporting the level of productivity needed for businesses to thrive.

The first step towards enhanced staff productivity was achieved with digitalisation, enabling employees to focus on their actual tasks, without hesitation or distraction from lost physical files and documents. Even so, staff productivity is affected when communication in the team goes beyond the office walls and work processes or projects are approached in an interconnected way.

In an environment where connectivity and productivity is vital, workforces cannot afford to stick with out-dated, restrictive methods of connection to remain competitive as a profitable business. For example, software is no longer uploaded within the office on a desktop computer, CD-ROMs have become redundant with software installations and licenses managed through the cloud.

Stay connected

The need to remain connected is at the heart of most business operations yet proves a significant challenge for organisations to achieve this. For example, sending a document back and forth via a long, confusing email chain, is a primary pain point for achieving ultimate connection. Instead, virtual workspaces in the cloud can be used. Here every smartphone, tablet PC and laptop has access – from everywhere and at any time – to any document with sharing rights. Importantly, the respective apps are allocated with password protection and authentication to those people who require them.

Businesses need to arm employees with these types of tools that enable them to remain connected and respond faster. Due to the fast paced nature of today’s business ecosystem, responding to a client email or providing feedback could be the difference between generating profits and outpacing competition.

Whether employees are working in Mexico or Moscow, migrating business files to the cloud allows employees from all over the world to work together as if they were right next to each other. With any desktop app enabled in a unified workspace solution, workers are contactable and productive regardless of their location, ensuring the business still runs efficiently.

Supporting a global workforce ecosystem

Whilst remote working has contributed significantly to fostering a global workforce, a particular challenge caused by remote workers who are geographically dispersed is the performance of remote access where data and applications could be residing in different server locations. This means accessing data from various servers can be difficult, time-consuming and frustrating. Furthermore, not only is the workforce dispersed, it is made up of an entire ecosystem of contributors that come together to create and innovate. With a unified virtual workspace and a central orchestration platform solution for the provisioning of applications, all parties involved in a project become part of the ecosystem made up of businesses, cloud providers, independent software vendors and managed service providers. Through a central point of play, everyone can access the same data to deliver a joint value proposition for combined sourcing models no matter their location.

With an ever diverse digital landscape molding our workforces, we can only prepare for more change. Innovation, transformation and mobility are all positive outcomes of this, but always maintaining staff productivity can be difficult. By implementing a solution that caters for all parties in a business, that also allows room for future digital developments, your business has the upper hand by keeping all parties connected, productive and agile.

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