Lexmark launches new Cloud Services offering for channel partners

Lexmark has launched its new suite of cloud solutions designed to help businesses “remove the IT burden of managing their printing infrastructure, and help partners save time and money by managing their customers’ devices remotely”.

The new offering has already received industry recognition, having been named as an Outstanding Print Environment Management Solution by analysts at Keypoint Intelligence – Buyers Lab.

The Lexmark Cloud Services offering includes:

– Lexmark Cloud Print Management provides secure print release with deployment flexibility to meet the needs of each customer, including an innovative hybrid option that keeps print jobs inside the firewall for those environments that lack bandwidth or have unique compliance requirements.

– Lexmark Cloud Fleet Management allows Lexmark channel partners to remotely manage devices at customer locations. Partner technicians can update firmware, apps and settings from any location, saving time and money.

– Real-time analytics provide a snapshot of all printing, copying and scanning activity across the enterprise, enabling data-driven decision making and continuous improvement.

– Lexmark Cloud Connector enables organisations to access, store and print documents from popular content sharing sites.

“According to a June 2018 Gartner report, How the Cloud Office Duopoly Affects Wider IT Strategies, ‘…By 2021, more than 70% of businesses will be substantially provisioned with cloud office capabilities.’ It’s crucial that they do so in a way that minimises security risks and creates greater efficiencies,” said Allen Waugerman, Lexmark senior vice president and chief technology officer.

All Lexmark Cloud Services are supported by a real-time analytics dashboard, which gives organisations greater insight into their printing, copying and scanning practices. The dashboard provides real-time statistics on usage levels across individuals, business units, devices or offices, allowing organisations to identify additional cost saving opportunities and export data for additional analysis.

“Our suite of services is specifically designed to simplify the pathway to the cloud by reducing infrastructure requirements for print, simplifying device management, and providing print solutions that enhance productivity, security and flexibility,” said Sammy Kinlaw, Lexmark vice president, worldwide channel and OEM sales.

“Configuring devices onsite can be a costly and time-intensive endeavour for partners. The remote management feature on Lexmark Cloud Fleet Management reduces the time needed to configure systems from days to minutes, enabling Lexmark partner technicians to update an entire fleet’s firmware with just a few clicks.”

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