Team of the month – Cyberpower

Who’s in your team?

David Scott, business development manager, Lisa Tombs, accounts assistant, Leah Somers, marketing assistant, Thomas Medlicott, customer services, Chris Mckay, tech support, Alex Bertie, tech support, Michael Slattery, customer services, Alan Nicholas, sales manager, Scott Fraser, sales/product manager, Angela Tung, purchaser, Matt Loughlin, sales, Eric Tan, production manager and Andrew Ngai, warehouse manager.

What’s been your biggest successes of the past 12 months?

In the last 12 months we have made further advancements in the retail sector, picking up new customers including Shop Direct Group and seeing our business grow.

The biggest success is breaking into the virtual reality (VR) B2B market by helping theme parks and museums with rides and demonstrations. This type of contract gives us great satisfaction.

What’s the funniest or most memorable memory of working in your team?

One printable moment would be when we realised a member of the team could fit into a large case box. This was left in the office for the team to come back after lunch. I think some people nearly had to leave early for a quick underwear change when he jumped out.

What’s the best part of working in your team?

Our team really pulls together and embraces new technology to constantly push Cyberpower to the top end of the PC gaming market. Everyone believes in the brand – it’s great to come up with new and exciting products that you know will sell, and will be well supported if any issues arise.

What’s the hardest part of working in the tech industry?

Technology moves so fast, if we don’t keep up we are dead in the market. Often technology advances too quickly for the channel and we end up waiting for the channel to catch up with the demand. I remember performing demos for VR headsets last year, 12 months later we are finally seeing HTC headsets come in but the demand over the year has been high. There is also the problem of backing the right products.

What is the team working on at the moment?

We’ve just been to Insomnia 58 and the back-to-school seasonal push is very near completion. 

What are your thoughts on the current state of the UK tech retail space right now?

Competition is hard but there is enough room in the market for this. Retailers are being cautious on quantity with recent price increases. However, demand is still high. Hopefully by the time Q4 comes around we will see a real demand for VR-ready gaming PCs at Christmas, and the memories of Brexit can be forgotten for a while.

Who makes the best cuppa?

It has to be Matt, by a country mile. Alan deliberately makes a bad cuppa so he is never asked again.

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