IT trade body CompTIA has launched two new industry standards for channel companies.
The CompTIA Channel Standard for Cybersecurity is based on the Framework for Improving Critical Infrastructure Cybersecurity created by the National Institute of Standards and Technology.
It provides ‘intelligent business practices’ for the five pillars of cybersecurity: identify, protect, detect, respond and recover.
Then there’s the CompTIA Channel Standard for Managed Print Providers – this standard details intelligent business practices for managed print services firms. The standard covers four business functions: business generation, delivery and operations, customer relations and business direction.
Both standards are available free of charge to CompTIA registered users, premier members and non-members.
“As the leading vendor-neutral tech trade association, we believe in providing tools to advance the industry,” said Kelly Ricker, senior vice president, events and education, CompTIA.
“The channel standards are just one example of how, through the sharing of knowledge and ideas, we can help channel partners operate more effectively.
“Adherence to these industry standards and best practices will help channel companies to optimise their standing as experts at a time when cybersecurity is a growing concern and priority for so many of their customers."
Ricker added: “Though many organisations are reducing their print volumes, printing remains a critical function in the business world and a potential business opportunity for solution providers.
"To help them grow their print business, we’re providing clear, comprehensive guidance from our industry’s leading practitioners in areas such as technical proficiency, marketing, benchmarking, customer relations and support and business management.”
The CompTIA standards are available at https://www.comptia.org/standards