Cloud Telephones appoints reseller development manager

Jodie Piper has been named as the new reseller development manager of Cloud Telephones, tasked with recruiting more hosted voice and connectivity partners.

She will lead the recruitment campaign for both Cloud Telephones’ hosted voice and DMSL’s broadband connectivity channel programmes.

Having been part of the DMSL team for a decade, working in reseller development and sales roles, Piper will now lead the effort to sign-up more partners. She is aiming to double the number of active resellers for its Cloud Telephones business, which markets and delivers business-class hosted voice services, from the present 60 to 120.

In addition, Piper will be recruiting more resellers to work as referral partners for the wide range of business and consumer broadband options DMSL offers from leading communications providers, including BT, Plusnet and Virgin.

In the past 12 months, the company has seen reseller subscription revenues for hosted voice mushroom by more than 200 per cent. It has also seen strong demand for reliable connectivity services. 

“Cloud Telephones has been leading the charge towards hosted voice and the growth we are seeing in this area is phenomenal,” said Piper.

“We are also seeing solid demand and growth in broadband services. We fully expect to see a further acceleration in sales this year and we are definitely going to need more reseller partners to reach the full potential that’s undoubtedly out there.”

Piper explained how resellers can choose to adopt the programme that suits them, adding: “We make it easy for our partners to take opportunities in the way that works for them. With Cloud Telephones, B2B resellers can own the customer 100 per cent and manage every aspect of the relationship and billing. That suits resellers who are moving to a business model based on services and subscription income. We will provide them with the support and information they need to do that.

“For resellers, dealers and retailers who are adopting more of a commission-based, agency or referral approach, we can deliver provisioning, billing and customer support direct to the end-user customer. This provides the partner with a generous income without any of the responsibility or cost of managing end-user customers.”

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